MAGIX WON'T LET YOU CANCEL A 365 PLAN?

MarcM wrote on 7/12/2020, 4:26 AM

HOW IN THE **** DO I CANCEL MY MONTHLY SUBSCRIPTION TO VEGAS 365?

 

I'VE BEEN GOING AROUND IN CIRCLES FOR OVER AN HOUR ON A VARIETY OF MAGIX WEBSITES!!!

YOU KNOW WHAT CAN'T BE FOUND ANYWHERE UNDER MY ACCOUNT DATA?

A BUTTON TO CANCEL MY SUBSCRIPTION!!!😡😡😡😡😡

ADOBE HAS SUCH A BUTTON ON THEIR SUBSCRIPTION SERVICE, SO WHY CAN'T MAGIX?😳

IT'S A DAMN SHAME THAT I HAVE TO EVEN SIGN UP FOR AND COME TO THE FORUM TO FIND AN ANSWER TO THIS!!!

I GUESS MAGIX THINKS IT'S BETTER BUSINESS TO MAKE IT NEEDLESSLY DIFFICULT FOR THEIR CUSTOMERS TO GET OUT OF A SUBSCRIPTION?

ALL THIS IS HAS DONE IS MADE ME ABSOLUTELY LOATHE MAGIX!!! I WON'T EVER EVEN CONSIDER A MAGIX PRODUCT FOR THE REST OF MY LIFE!!!

OVER AN HOUR OF WEBSITE **** AND I STILL CAN'T FIND A BUTTON TO CANCEL MY SUBSCRIPTION! UN...*******...BELIEVABLE!!!

ANYONE KNOW WHERE THIS MAGIC BUTTON IS HIDDEN?

Comments

vkmast wrote on 7/12/2020, 4:55 AM

PLEASE read this comment. Maybe you did not notice the "Purchasing details" link in online MAGIX shop when you ordered. In short: "To cancel the contract, please send an email stating your customer number to: infoservice@magix.net".

And next time PLEASE you do not need to come a-shouting here to get noticed. Thank you.