Movie Studio 16 Suite NewBlue Supreme Package will Not Install

Tommy-Conway wrote on 1/13/2020, 12:11 PM

Movie Studio 16 Suite NewBlue Supreme Package will Not Install.

I was able to get everything install off the Movie Studio 16 Suite. except the NewBlue Supreme Package and NewBlue Titler Pro7 Express. this is the screenshot of what I'm getting. Any suggestion? I sent a ticket to support but haven't heard back from them. Ticket#2020010917006327

Comments

robertOZ wrote on 1/14/2020, 2:06 PM

I had a similar issue, whilst I could install the 2 packages, the program would not open, stuck on Splash Screen, finally identified the issue as the New Blue Titler Pro 7 Express, had to uninstall and remove all traces from both computers, but at least I now have a functioning MS16, albeit without NBTP, which isn't a real hardship

 

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vkmast wrote on 1/14/2020, 2:12 PM

I wonder if the OP was even able to download. (See the screenshot.)

Tommy-Conway wrote on 1/14/2020, 5:02 PM

Ok......... Here's the solution no matter what anyone says. Follow this steps and it will done.

1) Don't wait for Magix to get back with you because it takes too long and their responses is astronomical.

2) If your at all tech or IT knowledgeable, you need to uninstall any/all newblue and/or MS16 Suite software/programs. Meaning locate the paths location and uninstall everything. File locations etc...... if your not sure how to do that.... send me an email and Ill walk you through it. trcdjproductions@gmail.com

3) Once it's all out (clean slate) restart your pc.

4) Download newblue first: https://newbluefx.com/download-dash/ . Put in your product. Then enter your key code. Wait, Wait, Wait, follow the instructions... Don't make me have to hold your hand.. ha ha

5) Download Movie Studio 16: https://www.vegascreativesoftware.com/us/downloads/ . Select your MS Suite. Put in your product code.... Wait, Wait, Wait, follow the instructions... Don't make me have to hold your hand.. ha ha BAM, your done! You can thank me later...

6) Don't wonder about anything. Follow these steps and it'll be done and you'll be on your creative highway! Enjoy!

Tommy-Conway wrote on 1/14/2020, 5:04 PM

O, by the way. MS16 is the same os MS15. The difference is the NBTP... Make it happen...! Or you just paid $100 buck o roos for nothing.

vkmast wrote on 1/14/2020, 6:30 PM

O, by the way. MS16 is the same os MS15.

Please see the new features in MS 16 and MS 16 P listed in this post. Details of the three later updates are in the News, Patches section of this forum.