Comments

FayFen wrote on 3/17/2020, 10:41 AM

Have you just purchased it?

the recent build 175 do not support 7 any more, only 142 does.

vkmast wrote on 3/17/2020, 11:19 AM

See also the 2nd paragraph here. Build 142 is for MS 16 Platinum. If you have MS 16 "basic" you'd need build 138.

Joe-Hoskinson wrote on 3/17/2020, 1:40 PM

I purchased the cd version in June 2019, yes. How do I know if I have basic? How Joani’s this version will it load on win 7 service pack 1 when it says on the box that win 7 is compatible?

vkmast wrote on 3/17/2020, 3:39 PM

As FayFen implies, early builds were still compatible. If you still have the box, Platinum has Platinum mentioned on the cover. And on the installation disc as well I'd think though the last box version I bought was #10.

You can find the links for 138 and 142 in Eric's comment here as earlier mentioned and try.

(Btw, "Joani's"??)

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Joe-Hoskinson wrote on 3/17/2020, 4:16 PM

I ran several window updates and that seemed to work. So problem resolved I guess. Thanks! Joanie (auto correct)