Movie Studio Platinum 13 Stopped Working

akuma25 wrote on 1/14/2016, 12:59 AM

Hi Guys,

I was running Movie Studio Platinum 13 on my Windows 7 machine and after updating to Windows 10 all my Sony programs stopped working. Every time I open Movie Studio or Acid I get the following.

Problem Description
Application Name: Movie Studio Platinum
Application Version: Version 13.0 (Build 955) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Program Files\Sony\Movie Studio Platinum 13.0\MovieStudioPlatinum130.exe
Fault Address: 0x00007FF62475ABF0
Fault Offset: 0x00000000007EABF0

Any help would be appreciated.

Thanks in advance,

Comments

vkmast wrote on 1/14/2016, 5:07 AM

Uninstall, reboot, reinstall?
http://www.sonycreativesoftware.com/forums/showmessage.asp?messageid=929025
http://www.sonycreativesoftware.com/forums/showmessage.asp?messageid=929060
http://www.sonycreativesoftware.com/forums/showmessage.asp?messageid=938138

akuma25 wrote on 1/14/2016, 10:55 AM

VKMast,

I did all three of those from the base program to the whole suite and I still get the same results.