Movie Studio Platinum 16 "upload to youtube" DIALOG BOX PROBLEM

David-Cole wrote on 3/12/2019, 2:03 AM

Hello,

When I go to the Make Movie Upload to Youtube in VMS16 on win 10 The dialog box comes up cut off at the bottom and the upload button is not there. Moving window around does no good. Bottom of the dialog box remains cut off. It works fine on my VMS15 and other previous versions. Today was my first day using 16 for youtube and had to revert back to 15 instead. I tried resetting with ctrl/shift but no luck.

Any solution to this?

 

Thank you

Comments

David-Cole wrote on 3/13/2019, 2:56 PM

Still hoping someone has an answer to my question...thx

j-v wrote on 3/13/2019, 3:30 PM

I think many of us who use YT don't use that option but save first a mp4 to the hardware for controling and making their own and maybe needed customizations in the rendertemplate and when it is good enough upload it by hand to YT.

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David-Cole wrote on 3/28/2019, 4:25 PM

I know it can first be saved to my computer, but I am more interested in the bug itself. I still have the same problem, where clicking make movie/youtube bring up the dialogue box that cuts off the bottom and shows no upload Button. No problem with that in previous versions.

Can anyone help me figure it out?

Eagle Six wrote on 3/28/2019, 4:37 PM

@David-Cole I can not duplicate your issue. Perhaps you can post a screenshot of the cut off window?

System Specs......
Corsair Obsidian Series 450D ATX Mid Tower
Asus X99-A II LGA 2011-v3, Intel X99 SATA 6 Gb/s USB 3.1/3.0 ATX Intel Motherboard
Intel Core i7-6800K 15M Broadwell-E, 6 core 3.4 GHz LGA 2011-v3 (overclocked 20%)
64GB Corsair Vengeance LPX DDR4 3200
Corsair Hydro Series H110i GTX 280mm Extreme Performance Liquid CPU Cooler
MSI Radeon R9 390 DirectX 12 8GB Video Card
Corsair RMx Series RM750X 740W 80 Plus Gold power pack
Samsung 970 EVO NVMe M.2 boot drive
Corsair Neutron XT 2.5 480GB SATA III SSD - video work drive
Western Digitial 1TB 7200 RPM SATA - video work drive
Western Digital Black 6TB 7200 RPM SATA 6Bb/s 128MB Cache 3.5 data drive

Bluray Disc burner drive
2x 1080p monitors
Microsoft Window 10 Pro
DaVinci Resolve Studio 16 pb2
SVP13, MVP15, MVP16, SMSP13, MVMS15, MVMSP15, MVMSP16

David-Cole wrote on 3/28/2019, 4:44 PM

Thx for the reply...here is a screen shot

David-Cole wrote on 3/28/2019, 4:54 PM

 

Moving the cut off window around does not help. My display is a 4k 48" Sony, no problem using VMS 15 and haven't encountered any other display issue with VMS 16, so far.

vkmast wrote on 3/28/2019, 5:24 PM

You said that you haven't encountered any other display issue with VMS 16 so far, but are your Vimeo and FB dialog boxes similarly cut off? Or anything in the Video FX or Media Gen. windows?

David-Cole wrote on 3/28/2019, 5:33 PM

Good point, yes Vimeo also has the cut off box. To test facebook Id have to have smaller project then the one loaded and working on right now. I get the message that project to big for facebook.

 

 

David-Cole wrote on 3/28/2019, 5:43 PM

just tested with small project and YES the dialogue box is cut off with facebook also

Eagle Six wrote on 3/28/2019, 5:51 PM

@David-Cole have you tried a full reset? Hold down the 'Ctrl+Shift' keys while you double left click on the Movie Studio desktop shortcut. In the popup window, check the box 'Delete all cached application data', then left click on 'Yes'. This will reset Movie Studio to it's original installation settings and delete the pesky cached application data that will build up and sometimes cause Movie Studio to do strange things.

System Specs......
Corsair Obsidian Series 450D ATX Mid Tower
Asus X99-A II LGA 2011-v3, Intel X99 SATA 6 Gb/s USB 3.1/3.0 ATX Intel Motherboard
Intel Core i7-6800K 15M Broadwell-E, 6 core 3.4 GHz LGA 2011-v3 (overclocked 20%)
64GB Corsair Vengeance LPX DDR4 3200
Corsair Hydro Series H110i GTX 280mm Extreme Performance Liquid CPU Cooler
MSI Radeon R9 390 DirectX 12 8GB Video Card
Corsair RMx Series RM750X 740W 80 Plus Gold power pack
Samsung 970 EVO NVMe M.2 boot drive
Corsair Neutron XT 2.5 480GB SATA III SSD - video work drive
Western Digitial 1TB 7200 RPM SATA - video work drive
Western Digital Black 6TB 7200 RPM SATA 6Bb/s 128MB Cache 3.5 data drive

Bluray Disc burner drive
2x 1080p monitors
Microsoft Window 10 Pro
DaVinci Resolve Studio 16 pb2
SVP13, MVP15, MVP16, SMSP13, MVMS15, MVMSP15, MVMSP16

David-Cole wrote on 3/28/2019, 5:55 PM

yes I tried that first

vkmast wrote on 3/28/2019, 5:56 PM

I think you could have opened the FB box with just media on the timeline too, but thanks! See if there might possibly be anything for you in this thread

David-Cole wrote on 3/28/2019, 5:59 PM

I just reduce the % Increase in font, app, with the same 4k rez size I usually use and the button was back. So this must be a new incompatibility in VMS 16. On this large monitor I have to increase the percentage for it to be readable.

David-Cole wrote on 3/28/2019, 6:05 PM

Okay so as I originally expected, the problem has to do with using my high rez monitor with increase size 300% in display settings. The setting allow me to read the the fonts at a distance needed for this big display. I wonder why this was no problem in VMS 15?

David-Cole wrote on 3/28/2019, 6:07 PM

Here is screenshot of my display settings as I need them to be

vkmast wrote on 3/28/2019, 6:40 PM

So this is not applicable in your case?

David-Cole wrote on 3/28/2019, 8:27 PM

If I lower the% below 300% which win tells me is "recommended" The font size of the program is just too hard to read on a large 4k moniter unless I am a foot away from it. So no that other info probably isn't applicable. On VMS 14 and 15 the defaults worked just fine.

I've only seen this kind of problem, when trying to run a certtain piece of low budget software...which was eventually updated and that problem had been fixed.

 

David-Cole wrote on 3/28/2019, 8:30 PM

what that VMS info tells me is that this issue with VMS 16 can be fixed and updated.