Movie Studio platinum 17 crashes when playing .mpg video files

Joseph-Grasso wrote on 12/22/2020, 9:33 AM

When I try to edit .mpg video files that were taken with a Sony SR8 camcorder, Movie Studio Platinum 17 crashes upon playback. I receive an error "Movie Studio Platinum has stopped working". I've tried cleaning the cache but to no avail. Is there any remedy for this problem?

Comments

j-v wrote on 12/22/2020, 9:57 AM

Show here the MediaInfo of such a .mpg, following this link for how to do it: : https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

vkmast wrote on 12/22/2020, 10:03 AM

Joseph-Grasso wrote on 12/22/2020, 11:10 AM

General
Complete name : J:\Video Files\2008-06Japan\20080601044714.mpg
Format : MPEG-PS
File size : 42.8 MiB
Duration : 1 min 0 s
Overall bit rate mode : Variable
Overall bit rate : 5 971 kb/s

Video
ID : 224 (0xE0)
Format : MPEG Video
Format version : Version 2
Format profile : Main@Main
Format settings : CustomMatrix / BVOP
Format settings, BVOP : Yes
Format settings, Matrix : Custom
Format settings, GOP : M=3, N=15
Format settings, picture structure : Frame
Duration : 1 min 0 s
Bit rate mode : Variable
Bit rate : 5 404 kb/s
Maximum bit rate : 9 100 kb/s
Width : 720 pixels
Height : 480 pixels
Display aspect ratio : 16:9
Frame rate : 29.970 (30000/1001) FPS
Standard : NTSC
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Interlaced
Scan order : Top Field First
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.522
Time code of first frame : 00:00:00:00
Time code source : Group of pictures header
GOP, Open/Closed : Closed
Stream size : 38.7 MiB (91%)

Audio
ID : 189 (0xBD)-128 (0x80)
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Muxing mode : DVD-Video
Duration : 1 min 0 s
Bit rate mode : Constant
Bit rate : 448 kb/s
Channel(s) : 6 channels
Channel layout : L R C LFE Ls Rs
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Stream size : 3.20 MiB (7%)
Service kind : Complete Main

Joseph-Grasso wrote on 12/22/2020, 11:13 AM

I have submitted the MediaInfo text on the video file(s) that cause my Movie Studio crash on playback. Thank you for your help with this matter.

j-v wrote on 12/22/2020, 12:46 PM

Thank you for the exact info.
I have also those kind of files and while the used audio codec for that type is not supported anymore you have to follow the advice of @VEGASDerek listed by @vkmast in his comment'
I will show you in a short video the difference between the original file and the file transcoded with Handbrake for only the used audio codec (AC3 to AAC)