MovieStudio 12 (not vegas) No audio track MP4s

TheHiggsBozo wrote on 5/19/2016, 3:31 PM
Not Vegas, but Movie Studio 12

I'm using OpenBroadcasterStudio to do screen recordings and when I use the mp4 setting in it, I get beautiful mp4 files that I can playback with windows player, etc - but sony shows no audio track.
Windows 7 64bit, quicktime 7.7.9

From things I've seen here and there, this is an apple file conflict or such, but I've also see a lot of "ah, you just need the dll from here (link to sony page) to fix it" but the link is dead. And others that are "uninstall quicktime, it has the files you need already in win7" etc...

I've installed, uninstalled, reinstalled, uninstalled, upgraded, etc the apple quicktime
Movie studio will get in my face about missing quicktime file components if they're gone...

I found "a plugin file" that was being referred to as a copy of the file that was removed from the sony site in some places, tried to download and install it but moviemaker flat out flatlined within its startup processes until I removed the plugin file... its possible the plugin file was corrupt, old, or for the vegas solution and not moviemaker 12 solution...

I would really like to get this mp4 situation resolved, because my alternatives in OBC include having to get a thirdparty file-converter solution to go from capturing into editing - and I really would like to avoid doing that if possible - or picking the only other directly importable filetype which is MOV but for some reason my mov files are buggy - the first 10 seconds of video is always black noise before it sparks alive when i play it in the windows players (yet, if i rewind and replay the video its fine) and it gets MUCH WORSE with moviestudio, as moviestudio chops the first many 10 seconds of video out entirely but keeps the audio, then maybe stretches the video a bit but the clip dies out a few seconds before the end mid-word audio, turning a 42 second clip to about 38 seconds with 10s delay between tracks, missing video, missing audio end. I'm getting tired of trying to remember to talk to myself for 10s before and ending a video in order to capture that.

I figure since a MOV file is also originally supposed to be an apple type, perhaps something is really fubared with my apple files on my system for this to be happening, but again, i'd prefer the mp4 because they are smaller than the movs all other factors the same.

I even updated OBS to 14.2 today (a new release this past few days) hoping that would have solved either issue, but no change.

Please, if anyone has dealt with this issue and has steps to follow to fix...


Comments

vkmast wrote on 5/20/2016, 5:57 AM
Any help from here?

Otherwise, the standard request:
If you still have issues, post your complete MediaInfo Properties (TextView) for source media.
MediaInfo is a free download from SourceForge, watch to opt out of additional software at install.
And FYI, this KB item.

I assume your mentions of "moviemaker" were slips.