MSP-12 won't play back MPEG-2 that it rendered

Stymied wrote on 8/2/2013, 2:00 PM
Hi, hoping you kind folks would have a solution or advice for me.

I recently installed Windows 7 updates and since then, I've been unable to playback or open MPEG-2 files created in MSP-12. I'm running the 64 bit Build 896 and otherwise had no problems with the software except for hanging up due to large files.

I have Quicktime Pro, latest updates, etc. and QT won't open the file either.

Both programs say: Cannot read file, type unsupported (paraphrasing)

I used Mediainfo and this is what it says:

Complete name : C:\Users\Gwen\Documents\Movie Studio Platinum 12.0 Projects\AUGUST 1 TEST.m2v
Format : MPEG Video
Format version : Version 2
File size : 110 MiB
Duration : 43s 610ms
Overall bit rate mode : Variable

I'm really stressing as I have to deliver this next week. Would love any advice or suggestions by this weekend if possible. I'll post back if I find an answer sooner.


Thanks to all you good Samaritans out there.

Best,

Gwen

Comments

ritsmer wrote on 8/3/2013, 3:46 AM
Maybe try to open the file in Mediainfo and copy/paste the report here.
Stymied wrote on 8/3/2013, 9:43 AM

Hi Ritsmer,

Thanks so much for your interest in my issue. Here is the "Mediainfo" text.


General
Complete name : C:\Users\Gwen\Documents\Movie Studio Platinum 12.0 Projects\AUGUST 1 TEST.m2v
Format : MPEG Video
Format version : Version 2
File size : 110 MiB
Duration : 43s 610ms
Overall bit rate mode : Variable
Overall bit rate : 21.2 Mbps

Video
Format : MPEG Video
Format version : Version 2
Format profile : Main@High
Format settings, BVOP : Yes
Format settings, Matrix : Default
Format settings, GOP : M=3, N=15
Duration : 43s 610ms
Bit rate mode : Variable
Bit rate : 21.2 Mbps
Maximum bit rate : 30.0 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 29.970 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Interlaced
Scan order : Top Field First
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.341
Time code of first frame : 00:00:00:00
Stream size : 110 MiB (100%)

Please note this is a very short clip just for testing.

Hope that this helps.

Thanks again sooo much!!!

Gwen

musicvid10 wrote on 8/3/2013, 10:02 AM
Windows update probably unregistered some codec.
Just reinstall Movie Studio and see if that corrects it.
No need to uninstall first.

Quicktime Player is not designed to open Windows MPEG-2 files. It only works with its own codecs.

Stymied wrote on 8/3/2013, 10:22 AM

Hi musicvid10,

Ah, okay. Thanks for the suggestion, I'll try re-installing and let you know.

Best,

Gwen
Stymied wrote on 8/3/2013, 11:00 AM

Hi,

I tried the following:

1) Re-install MSP without un-installing - MSP wouldn't do it. So, I un- and re-installed.

2) Render new test clip to see what would happen.

3) Quicktime Pro turns out does have a dropdown to select MPEG.

These are the 2 error messages I got after.

1) From MSP-12:

"Warning: an error occurred while opening one or more files. The file is most likely corrupt or of an unknown format.

2) From Quicktime Pro:

"Error 2048 Couldn't open the file (file name) because it is not a file that Quicktime understands.

3) Here is the text from Mediainfo on the new Test file I created after the re-intall.

General
Complete name : C:\Users\Gwen\Documents\Movie Studio Platinum 12.0 Projects\OCN AUGUST 3 TEST.m2v
Format : MPEG Video
Format version : Version 2
File size : 102 MiB
Duration : 36s 1ms
Overall bit rate mode : Variable
Overall bit rate : 23.9 Mbps

Video
Format : MPEG Video
Format version : Version 2
Format profile : Main@High
Format settings, BVOP : Yes
Format settings, Matrix : Default
Format settings, GOP : M=3, N=12
Duration : 36s 1ms
Bit rate mode : Variable
Bit rate : 23.9 Mbps
Maximum bit rate : 30.0 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.480
Time code of first frame : 00:00:00:00
Stream size : 102 MiB (100%)


Any ideas?

Thanks in advance!!!!

Gwen
musicvid10 wrote on 8/3/2013, 11:56 AM
Oh, I don't think M2V without audio will open again in Vegas, sorry I missed that.
That's from the MPEG-2 Bluray template?

Does an HDV (M2T) rendered in Vegas open again?
Stymied wrote on 8/3/2013, 12:06 PM

Hi, musicvid10,

Thanks for staying in touch.

Yes, I rendered a new test file titled August 3. The mediainfo text above is about that new file.

No, it would not open, MSP-12 gave me the error message (see above post).

I am currently updating Windows 7 and also installed a 3rd party codec pack called Windows7 codec pack.

I'll be trying again in a few minutes.

Okay, I do understand about Quicktime - it's just that it does give me the option to open MPEG, that's why I'm a bit confused as to why that is.

I'll be back after new tests.

Thanks again!

Gwen

musicvid10 wrote on 8/3/2013, 12:58 PM
See edit above.

Does your M2V file play in VLC? If it does, everything is OK.

Quicktime opens MPEG-2 MOV files in the proprietary Quicktime codec, not Windows codecs. Sorry you didn't understand that.

I "think" there is still a separate download on Apple's website to open Windows MPEG-2 files in Quicktime for Windows.
Stymied wrote on 8/3/2013, 1:46 PM

Hi,

Here is the mediainfo from the AVCHD render:

General
ID : 255 (0xFF)
Complete name : C:\Users\Gwen\Documents\Movie Studio Platinum 12.0 Projects\AUGUST 3 TEST2.m2t
Format : MPEG-TS
Commercial name : HDV 1080p
File size : 209 MiB
Duration : 1mn 7s
Start time : UTC 165-25-45 45:85:85
End time : UTC 165-25-45 45:85:85
Overall bit rate mode : Constant
Overall bit rate : 26.1 Mbps
Maximum Overall bit rate : 33.0 Mbps
Encoded date : UTC 165-25-45 45:85:85

Video
ID : 2064 (0x810)
Menu ID : 100 (0x64)
Format : MPEG Video
Commercial name : HDV 1080p
Format version : Version 2
Format profile : Main@High 1440
Format settings, BVOP : Yes
Format settings, Matrix : Default
Format settings, GOP : M=3, N=12
Codec ID : 2
Duration : 1mn 6s
Bit rate : 24.5 Mbps
Maximum bit rate : 25.0 Mbps
Width : 1 440 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 23.976 fps
Standard : Component
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Scan order : Bottom Field First
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.656
Time code of first frame : 00:00:00:00
Time code source : Group of pictures header
Stream size : 194 MiB (93%)
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio
ID : 2068 (0x814)
Menu ID : 100 (0x64)
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 2
Codec ID : 3
Duration : 1mn 6s
Bit rate mode : Constant
Bit rate : 384 Kbps
Channel(s) : 2 channels
Sampling rate : 48.0 KHz
Compression mode : Lossy
Delay relative to video : -83ms
Stream size : 3.05 MiB (1%)

Menu
ID : 129 (0x81)
Menu ID : 100 (0x64)
List : 2068 (0x814) (MPEG Audio) / 2064 (0x810) (MPEG Video) / 2069 (0x815) () / 2065 (0x811) ()


So, yes, it works as AVCHD.

Meanwhile, read your other post: I tried VLC - it opens the original problem file.

BUT....still won't open in MSP-12......? Any other ideas?


Btw, thanks again for your time - I hope you're having a great weekend.


Best,

Gwen
vkmast wrote on 8/3/2013, 2:59 PM
The original problem file through the free tsMuxeR?
http://www.sonycreativesoftware.com/Forums/ShowMessage.asp?Forum=4&MessageID=850992
musicvid10 wrote on 8/3/2013, 3:08 PM
Your last render is HDV, not AVCHD. Completely different codecs.
Your experiment shows that MPEG-2 program streams behave as they should in Vegas.

"
it's not going to open for editing (unless TSMuxer works); it is a transport stream. If you need to edit and render another M2V for BluRay, go back to the original Vegas project.

"
Then it is as it should be. Best of luck.

Stymied wrote on 8/3/2013, 3:49 PM

Hi,

Sorry, about that, forgot to include the other file but yes, I was also able to render to AVCHD.

So, my idea of importing the file in "project media" and adding it to the timeline was wrong. I was faced with an ever slowing process as the 1 hour video I am editing has a lot of effects. I thought I would chop it up into smaller "chapters", edit each in its own file then combine before a final render.

I can't thank you enough, because, although it appears that it's just my wrong interpretation of the proper workflow, you still led me to the correct conclusion in the end. Thank You. Wishing you lots of good karma.

Please have a great weekend.

Gwen
musicvid10 wrote on 8/3/2013, 4:04 PM
So you are looking for an "intermediate" codec?
A search of the forums will bring up several usable candidates, including mxf, dnxhd, cineform, even lossless AVI, that others are having good success with, for exactly this purpose.

BluRay transport streams are not usually considered useful for this purpose, because of their lossy compression and complex GOP structures.
vkmast wrote on 8/3/2013, 4:19 PM
>>>wrong interpretation of the proper workflow<<<
Did wonder why you rendered as m2v. As musicvid10 said, it's a delivery format for BD and not an editing format.

>>>was faced with an ever slowing process as the 1 hour video I am editing has a lot of effects. I thought I would chop it up into smaller "chapters", edit each in its own file then combine before a final render.<<<
In addition to musicvid10's expert advice in the above post, a couple of SCS KB articles that might be of help on the issue here
https://www.custcenter.com/app/answers/detail/a_id/4168
https://www.custcenter.com/app/answers/detail/a_id/4505

Btw, tsMuxeR did work with the original "problem", as some of the posters with more experience than myself have suggested on this forum and elsewhere.
Stymied wrote on 8/3/2013, 4:42 PM
Hi,

YES!!! That sounds exactly like what I need! I'm very sorry for the confusion. I am self taught (1 week) and under a lot of stress to deliver the project and I had to start from zero knowledge of editing and authoring. (We had pros working on it but there were some last minute corrections that needed to be done after our budget was blown).

In fact, the ONLY reason it even became feasible for me was Movie Studio. I'm genuinely grateful to Sony for making this so affordable and to you all for being so generous with your time.

I'm going to tuck into everyone's suggestions and links.

Wow. Just really awesome people here.

Respect!

Gwen