My contract is locked

Aaron-Manning wrote on 9/17/2021, 7:30 AM

I had to update my payment details which I did, but it says that my contract is locked and I can't get onto vegas pro as it says my serial number is invalid, anyone any ideas what I can do to fix this? thanks

Comments

vkmast wrote on 9/17/2021, 8:00 AM

Error code -14? Are you sure there are no typing errors and the serial number is for that program? If they are, Ask Support. (A user-created tutorial here.)

You might also try Online Live Chat to see if they can help:."Please visit www.vegascreativesoftware.com/support between 12:00 and 4:00 Central (currently GMT-5) Monday through Friday and use the chat widget in the lower-right-hand corner to chat directly with a support rep."

VEGAS_EricD wrote on 9/17/2021, 9:27 AM

Looking in on this, it looks like the subscription expired late in August. Re-subscribing will provide another serial which will activate the software for use.