Need help finding updates for Movie studio Platinum 12

Gwen-DR wrote on 6/29/2020, 4:02 AM

Hi. My prog just hung in the middle of a project. Sent feedback and got the following message to download updates Version 12.0 build 895/896. Does anyone know where I can find the updates? Please help as the link just brings me to sale site for the new version.
Even the online chat help found a link that no longer works??? (for a company that has a great prog, your online support is really bad - just sends people in a loop).

Message reads: Movie Studio Platinum Update

Posted Apr. 11, 2013

An update to Movie Studio Platinum software is now available. Version 12.0 build 895/896 includes numerous fixes and improvements.

Click here to download the free update

Note: Please exit the application before running the installer.



j-v wrote on 6/29/2020, 4:14 AM

If you log in at your Magix account: with the same emailadres you used at registering the program at Sony you will find there

your latest update for VMS Pl 12 to download.

met vriendelijke groet

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W10 home version 2004 build 19041.264, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti.
Laptop  :Asus ROG GL753VD, W10 home version 2004 build 19041.264, CPU i7 7700HQ, 8 GB RAM, GeF. GTX 1050 (2 GB) + Int. HD Graphics 630(2GB).VP 17,18 and VMS PL 16,17 are installed, all latest builds
Both Nvidia GPU's have driver version 456.38 Studio Driver.
TV      :LG 4K 55EG960V


vkmast wrote on 6/29/2020, 4:34 AM

Build 896 (64-bit) can also be downloaded by entering your serial number at the MAGIX Download Center.

Gwen-DR wrote on 6/30/2020, 7:12 AM

Thank you j-v for your assistance, Unfortunately I was using the product downloaded from my account, this was the one that shut down and said I had to download the update build 896.

Thanks vkmast, this link worked!

Appreciate you both for your help!!