No Email Sent

Harry9867 wrote on 6/29/2020, 9:49 PM

I recently purchased Movie Studio Suite, but I never received an email with the serial number information. I was able to download the installer manually on the website but wasn't able to activate the Ignite VFX addon pack. What can I do?

Comments

EricLNZ wrote on 6/29/2020, 9:57 PM

Have you checked your email spam folder in case it went there?

vkmast wrote on 6/30/2020, 12:51 AM

"If the email cannot be found in the spam / junk folder, please contact our sales team. Please note also the order number." (From here) https://support2.magix.com/customer/en/request