Greetings! I got money paid from my card through Online purchase of movie studio 17, but got endless waiting loop during purchaze finalization. What is the better way to solve the issue?
"If you have not received a confirmation email for your purchase, the email may have been marked as spam. Check your spam folder for the email. --- If the email cannot be found in the spam / junk folder, please contact our sales team. Please note also the order number."
Ask VEGAS Support starts here https://www.vegascreativesoftware.info/us/support/interview/. (Ignore the FAQs and keep clicking on, describe your issue when asked to do that and click again until you get to send/submit a support request.)
You might also try Online Live Chat, advice here section 6.