Not working properly

Mellisa-Williams wrote on 5/22/2020, 4:38 PM

Hello everyone. I am truly a newcomer to making and editing videos--my fourth week. Yesterday when I opened the Movie Studio Platinum 16, the screen doesn't look right. I have a bunch of small gray boxes, on a black background that will not move /sometimes the background is orange. I see an "add media" box but when I try to cancel the box nothing happens. I no longer see a time line, text, PIP, audio or video timeline on the screen. I'm currently running Windows 10. Can anyone help me get back to the original screen, PLEASE?

Comments

vkmast wrote on 5/22/2020, 4:54 PM

You might try this first