Pro 19 Upgrade to Vegas Post - Genuine ??

phillip-t wrote on 4/8/2022, 8:02 PM

Hi, I recently received an email offering an addition to my newly purchased upgrade to Pro 19, so that I can get Vegas Post for £69. It seems genuine and so I followed the link to buy it. Getting to the part about paying, I checked the displayed URL and didn't complete the transaction. Something didn't feel right. So, I checked the official Magix site, where there is no mention of any such offer. I'm confused and looking for some clarity. The main thing which made me curious is that the offer site only accepts payment by CC. All of my upgrades to Vegas Pro have been via Paypal. Any pointers will be much appreciated. Is this a case of - 'if it seems too good to be true, then it probably is'?

TIA

Phillip

Comments

Dexcon wrote on 4/8/2022, 9:52 PM

I get the offer every time I open Vegas Pro 19:

... and the link goes to https//:www.vegascreativesoftware.com/etc, the same basic URL as when going to Vegas' usual website. And using the upgrade and purchase links from both of those webpages, both go to the same basic URL being https//:shop.vegascreativesoftware.com/ - the indexing coding is different thereafter.

Using the upgrade offer link started from the pop up when opening Vegas Pro and logging into My Account via the Already a Customer? webpage (which is the same basic URL as via the usual Vegas Pro webpage for making a new purchase), the next page which appears is:

If you have 'Use Newsfeed to stay informed about VEGAS product updates' checked in Vegas Pro 19 under Options/Preferences and your computer is online, you should be getting this pop-up as well I would think.

 

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phillip-t wrote on 4/9/2022, 3:25 AM

Thank you for that. I saw the same URL details as well at the checkout. What puzzles me is why there are only two options for payment. Either Mastercard or VIsa. Usually, where large companies are concerned, there is a whole raft of payment choices - including Paypal. I always opt for the latter on sites which I hardly ever use, or have never visited before, as it means not having to give my card information away. Of late, I've seen some very sophisticated scams. Hence my scepticism quotient has risen quite significantly as a result. I might look at this again when I'm feeling less paranoid !!

I would like to investigate POST as it would mean moving away from Adobe AE, if it's a viable alternative, and having something which is integrated with Vegas. That will save a lot of work. For £69, it's an attractive way to find out at a reasonable cost.

Reyfox wrote on 4/10/2022, 1:30 PM

I am jealous... everyone getting these wonderful offers to upgrade to Post...

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

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32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 25.5.1

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vkmast wrote on 4/10/2022, 4:34 PM

@Reyfox try asking by emailing infoservice@magix.net

phillip-t wrote on 4/11/2022, 12:29 PM

Thank you for that. I went looking for some kind of contact mailing address to inquire, but there was nothing which seemed appropriate. I'll try this one.

phillip-t wrote on 4/12/2022, 8:29 AM

I asked for clarification on the offer, the URL and about not including Paypal. Their answer didn't instil me with any degree of confidence.

Dear Mr. T

a few years back we bought our rival company sony with the product VEGAS. It all happened in 2015. Since then, VEGAS has belonged to MAGIX. However, the page where you can buy the individual products remains separate. Hence your astonishment about the link.

Now we get to PayPal. PayPal is a company that takes payments from the seller, not from the buyer. This means that the seller has to pay the fees. Because of this, some companies do NOT offer this PayPal purchase option.

We hope we could saturate your wonder.


Best regards,

My reply -

No, this does not satisfy my wonder at all.

You have not addressed my question of whether this POST upgrade offer is actually genuine. Explaining that Magix bought Sony and so it has a separate page, makes no sense. What does this have to do with anything ?? Why would you need a separate page? Do you not have the technical capabilities to incorporate everything into one website?? How difficult is that in 2022 ?? There are thousands of freelance programmers in India who could do it for you. They cost next to nothing and would welcome the work.

As for Paypal, I am well aware of their charges. But, ALL credit card companies make a charge to the seller, NOTHING is for FREE. It's simply a matter of scale. If your company can't afford to pay the Paypal charges, then offer the buyer the option of paying a fee for the facility. They can either accept or not. I would have thought that this would be obvious.

Regards

Phillip

 

Reyfox wrote on 4/12/2022, 8:46 AM

@phillip-t that is certainly an interesting email you received. I've always used PayPal for purchasing my upgrades of Vegas Pro, or just about anything online.

Going to Vegas Hub and seeing the upgrade pricing for Post ($180), I can use PayPal as a method of payment.

I don't understand the email you received... it just doesn't make any kind of sense....

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 25.5.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

phillip-t wrote on 4/12/2022, 10:09 AM

I agree. It's just the usual mindless corporate nonsense which people regurgitate these days. They simply follow a script while having no idea what they're talking about. To imply that the major credit card companies don't make a charge to the seller is completely naive. I like using Paypal, despite their dubious reputation, because it means keeping my card details offline. This appeals to me very miuch.

At the moment, there appears to be a plague of very sophisticated scams out there, and given what's happening in the world, I don't see it getting any better. It's seems prudent to check, even when the offer, like in this case, is not a huge amount. The discount looked attractive, but it also piqued my suspicions to start with.

I began using Vegas at version 7, and like you, I have paid via Paypal many times since hat time for upgrades. Having a different web page and not including this payment method is nonsensical, whichever way you attempt to justify it. The trouble is, I really would like to try the Vegas equivalent to Adobe AE. Ahh, if only life could be simpler !!! Oh well.

phillip-t wrote on 4/12/2022, 10:14 AM

Their reply - you couldn't make this up -

Dear Phillip,

hmm, I would have to ask the CEO of our company why we would decide to seperate the two product lines in two websites. The main reason should be clarity, for the most part.

Another reason why you do not have the PayPal-option is that it is not available in your country.

If I can help you with anything regarding our products, please don't hesitate.

phillip-t wrote on 4/12/2022, 10:20 AM

My reply -

You mention clarity. I'm going to have to revisit the official definition of this. Evidently I'm misinterpreting something here.

No Paypal available in the UK !! Seriously !!  I know we left the EU, but we didn't exactly revert to living in mud huts and hunting our food with spears.

Please don't bother with any reply, it's getting to feel like I've slipped into the Twilight Zone.

Have a nice day.

Reyfox wrote on 4/12/2022, 11:19 AM

😆😅😄

Curious as to whether is is a "Vegas" salesperson, or a Magix salesperson that has to handle the many different products they sell.

At the price you listed, I would go for Post. But not for $180USD. I already have VP19 and Hitfilm Pro 2021.3, but considering the "future" upgrade path once FXHome and Vegas Pro separate leaving only Post with integration.

I too don't like leaving my CC info when I don't have to. So PayPal is what I use.

Last changed by Reyfox on 4/12/2022, 11:20 AM, changed a total of 1 times.

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 25.5.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

phillip-t wrote on 4/12/2022, 11:32 AM

Knowing how companies outsource their support needs these days, it's probably a help desk team located somewhere in downtown Bangkok.

vkmast wrote on 4/12/2022, 12:00 PM

 it's probably a help desk team located somewhere in downtown Bangkok.

Don't know about that, but my emails to infoservice@magix.net in the last two years or so have been answered by people with German addresses. But don't underestimate Bangkok, the forum's own user-created FAQs come from thereabouts.

Unlike many other urls, the gb url https://www.magix.com/gb/support/customer-service/#c66924 does not list PayPal as a payment method.

And re "It all happened in 2015. Since then, VEGAS has belonged to MAGIX", it actually happened (or at least was made public) in May 2016. Funny how time flies.                                                                                               

phillip-t wrote on 4/12/2022, 12:27 PM

Yes, mine too. I admit to being unkindly sarcastic. Wherever they're based, they don't seem to be able to answer a simple question. At no time did they state categorically whether the offer was genuine or not. I'm presumably supposed to interpret this from what they've said. Maybe it's cryptically hidden in the information on the changeover of companies, where only the CEO can tell me ?? Ah well !!

RogerS wrote on 4/12/2022, 8:58 PM

As other users have gotten the same Post offer for $100US, odd emails from Magix sales aside (try Vegas Creative Software), there really isn't any question as to its legitimacy.

PayPal operates like different companies in different jurisdictions due to financial regulations, so I can see companies not using it globally.