Problem with older (SCS era) versions activations

Roman-Alexandrov wrote on 8/31/2021, 6:40 AM

Can you tell me where to go? An error pops up, I can not activate previously purchased products (Sound Forge 10, Sony Vegas 12 and DVD Arhitect Pro). All feedback forms were removed on magix.com, when you click on "Create a new request", it redirects to FAQ ...

You have already activated this product a maximum number of times. It isn’t possible to make an additional activation at this time.

 

 

Comments

RogerS wrote on 8/31/2021, 7:52 AM

Go back to the top of this page, click support and don't ask the community. Ignore the FAQ- just type anything for your problem and then you can file a support ticket.

For too many activations, login to Magix and remove one or more computers so you can register a new one: https://www.magix.com/us/support/my-service-center/

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with 31.0.101.4091 driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (driver 31.0.101.2115), dual internal SSD (256GB; 1TB), Windows 10 64 bit

Vegas 19.648
Vegas 20.236

VEGAS 4K "sample project" benchmark: https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark: https://forms.gle/eErJTR87K2bbJc4Q7

Dexcon wrote on 8/31/2021, 8:05 AM

Just to add to RogerS's comment, Sony era products like Vegas Pro 12 and Sound Forge Pro 10 had a different activation/registration system to that introduced when those Sony products were sold to the MAGIX umbrella company.

Vegas Pro up to 13 (so including VP12) were released under Sony ownership and registration data was transferred from Sony to MAGIX at the time of the sale hand-over. Sony activations operated under a different process that allowed many activations but only up until a certain limit was reached. This still apples today with VP13 and earlier. The only way to resolve the activation issue was, and still is, to contact MAGIX support - as per RogerS's advice - and request for the activation count to be reset back to zero.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16 Edit, Vegas Pro 17 Edit, Vegas Pro 18, Vegas Pro 19 Edit, Vegas Pro 20 Edit, HitFilm Pro 2021.3, BCC 2023, Mocha Pro 2022.5.1, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 9, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 1TB M.2 PCIe NVMe SSD

D drive: 6TB WD 7200 rpm Black HDD 3.5"

E & F drives: 2 x 2TB Barracuda HDDs 2.5"

 

vkmast wrote on 9/3/2021, 11:10 AM

This is also mentioned in the main FAQs, item 9.

("VEGAS Pro FAQs and TROUBLESHOOTING GUIDES" is pinned in Important Posts on the forum's VEGAS PRO section.)