Product is almost unusable and riddled with bug

John-Teves wrote on 4/14/2021, 4:59 PM

I have spent the last 6 hours trying to create a memorial slide show with Vegas 17. There are too many problems with this software to describe. This product is not ready to be marketed. They are using us a beta testers. I have encountered numerous freezes and unhandled exceptions. I want a refund. Shame on you for putting this highly defective product out!!!!

Comments

vkmast wrote on 4/14/2021, 5:28 PM

Sorry that you've encountered so many problems with this software. Not my experience by a long shot. I assume you took a free trial and checked the system requirements before purchasing.

As this is a user forum, we are not able to give refunds. For that you need to inspect the current MAGIX General Terms and Conditions for your area linked below (or try the email addresses mentioned in them).

https://www.magix.com/us/terms-and-conditions/ or

https://www.magix.com/int/terms-and-conditions/