Do either of the known good benchmarks in my signature work? If so it's not your install or system but something with the project.

The only time this happened on my system with a new Vegas version was caused by my outdated Graphics Driver version.

One test is to turn OFF "GPU Acceleration of Video Processing" in Preferences->Video. If that makes the problem go away, update your drivers via the Vegas Help Menu, there is guidance by searching this forum.

One test is to turn OFF "GPU Acceleration of Video Processing" in Preferences->Video.

That didn't work...

Can't answer how to fix your issue without actually having your computer in front of me to compare with my computer. But, read this POST and answer "B" and "C" to help get things going.

I am not familiar with the Steam edition of Vegas... curious as to why you bought it on Steam?

Can't answer how to fix your issue without actually having your computer in front of me to compare with my computer. But, read this POST and answer "B" and "C" to help get things going.

I am not familiar with the Steam edition of Vegas... curious as to why you bought it on Steam?

Answer to B:
I'm using Version 21.0 (Build 208) on Windows 11 Pro 23H2.
Answer to C:
The error happens with any project I use...
My processors are Intel Core i5 (10th Gen) and Nvidia GeForce GTX 1650 Ti.
I turned off GPU acceleration, which was a way to fix the error, but that didn't work.
This is my rendering preset: https://ody.sh/sPf2jIZcqe.
However, the error happens with any rendering preset I use.
Sorry, but I don't know how to add a signature in my profile. It's too hard for me to do it myself.

Also the reason why I had to get Steam Edition is because I don't have a credit or debit card.

NVENC rendering has a known bug with the 1650. Try the hotfix driver. https://nvidia.custhelp.com/app/answers/detail/a_id/5525

Thanks for the reply. First, I personally don't like clicking on external links. you can add a screenshot directly in your message by clicking the Upload button.

.

To edit your Signature, click on your user name in your message it will take you to where you can edit your profile. Edit Signature.

What video files are you using? What created them? Also, you haven't given any info on where you are saving your movie to. How much storage space is there available? When Vegas crashes, is there an error window that appears?

NVENC rendering has a known bug with the 1650. Try the hotfix driver. https://nvidia.custhelp.com/app/answers/detail/a_id/5525

The hotfix didn't fix the rendering error.

@975-Productions try Voukoder for Vegas for carefree rendering.

@975-Productions how long is your project? Looking at the specs for your CPU, you do have integrated Intel graphics (Intel UHD 630), yes? Others here are more familiar with it, but have you updated your drivers for that also?

Also, in Options>Preferences>File I/O tab and Video tab, what do you hae for RAW Processor, Hardware Decoder and GPU acceleration?

Also, I see you only have 8GB of RAM. With your project open, how much system RAM is being used?

Additionally, video editing on a laptop can cause things to get a little warm, causing sometimes issues.

@975-Productions how long is your project? Looking at the specs for your CPU, you do have integrated Intel graphics (Intel UHD 630), yes? Others here are more familiar with it, but have you updated your drivers for that also?

Also, in Options>Preferences>File I/O tab and Video tab, what do you have for RAW Processor, Hardware Decoder and GPU acceleration?

Also, I see you only have 8GB of RAM. With your project open, how much system RAM is being used?

Additionally, video editing on a laptop can cause things to get a little warm, causing sometimes issues.

I said that it happens with any project, not just one.
Yes, it has integrated graphics.
No, I haven't updated them.

RAW Processor: Auto (OpenCL on Intel® UHD Graphics)
Hardware Decoder: Auto (Intel® UHD Graphics)

Actually, someone tripled my laptop's ram to 24GB, and according to Task Manager, 371.1MB of RAM is being used with the project where I first got that issue opened.

Try the Intel driver and support tool to update that driver too.

Try the Intel driver and support tool to update that driver too.

That also didn't work.
I even tried updating the Intel driver using Device Manager, but that also didn't work.

I edited the main comment so now you can see the problem details.

Do either of the projects in my signature work?

Do either of the projects in my signature work?

No, I said it happens with every project I try to render. Also look at the main comment's problem details.

I'd file a support request then. Many people have rendered these projects without issue on many different types of hardware.

The fact that you are having trouble updating your Intel Graphics driver, which was the exact cause of my identical problem in two versions of Vegas, should get you pointed in the right direction.

I'm not sure Vegas Support can help you with a Windows driver issue, but Intel support may be able to point you to a manual uninstall procedure.

This is the latest version from Intel Driver and Support Assistant, which you should have on your machine.

The fact that you are having trouble updating your Intel Graphics driver, which was the exact cause of my identical problem in two versions of Vegas, should get you pointed in the right direction.

I'm not sure Vegas Support can help you with a Windows driver issue, but Intel support may be able to point you to a manual uninstall procedure.

This is the latest version from Intel Driver and Support Assistant, which you should have on your machine.

I already tried that, but didn't work.
Did you look at my main comment's problem details? If not, I'll put them here:

Problem Description
Application Name: VEGAS Pro
Application Version: Version 21.0 (Build 208)
Problem: Unmanaged Exception (0xe0434352)
Fault Module: C:\WINDOWS\System32\KERNELBASE.dll
Fault Address: 0x00007FFE7D195B0C
Fault Offset: 0x0000000000065B0C

Fault Process Details
Process Path: D:\Program Files (x86)\Steam\steamapps\common\VEGAS Pro Edit 21 Steam Edition\VEGAS Pro Edit 21 Steam Edition\vegas210.exe
Process Version: Version 21.0 (Build 208)
Process Description: VEGAS Pro
Process Image Date:  2023-11-30 (Thu Nov 30) 09:20:56

Yes, that doesn't tell me much, other than it is a significant Windows System error, and not a plugin or dll causing the crash.

I think tech support is your next logical step, especially since you are stuck with a graphics driver update issue that Vegas is supposed to support.

How do I fix this?

Ask your seller again

 

So j-v's comment way back was the clue as Steam are the seller and they fixed it for you.

Thanks @975-Productions for coming back and letting us know as it could help anyone else who comes across the same problem.

@SummerDancePro you have dug up 13 (!) mostly non-current threads and posted an identical comment in all of those threads inside seven minutes. Please consider your posting behaviour going forward.

Thank you for your understanding.