Refund

Samuel-Head wrote on 9/2/2023, 4:30 PM

I want my money back I been trying to download for 2 days I had enough

Comments

rraud wrote on 9/2/2023, 6:18 PM

Hi @Samuel-Head, this is a users forum. You can 'request' a refund by emailing Magix/Vegas Customer Service at sales@magix.net, infoservice@magix.net or by contacting online 'Support for a (official) support ticket.
Being unable to download is typically due to a PC's antivirus, firewall, try temporarily disabling it. and/or try different browser. If you are having trouble downloading/installing using the Vegas installation manager, links to the 'unpacked' installer files can be found in: "Where can I Download Vegas Pro and Other Vegas". Software" .

vkmast wrote on 9/3/2023, 2:57 AM

Please read section I. § 3 Cancellation policy at at https://www.magix.com/int/terms-and-conditions/

Quote: Email: shop@magix.net) and provide explicit notification (e.g. a letter sent by mail, fax or email) of your decision to withdraw from the contract. (infoservice@magix.net, if you have a subscription)

@Samuel-Head