Refunding Vegas 17 within 14 days of purchasing it

Valentine-Scott-Geddes wrote on 6/17/2020, 12:42 PM

Hi there,

I was given Sony Vegas 17 as a present for my 21st Birthday. However, it is not the software I needed. Through my emails it says that my contract started on the 10th June... This leaves me 7 days from now to cancel this purchase and recieve a full refund... I have emailed Sony through replying to the invoice they sent me but I am concerned they won't get back to me in time... This was a big purchase for my family and I would really appreciate if I could be given some help in revoking it... Thankyou

From Valla

Comments

vkmast wrote on 6/17/2020, 12:53 PM

Sony has nothing to do with your VEGAS version.

https://www.vegascreativesoftware.info/us/support/article/revoke-order-return-right-of-withdrawal--1515/ gives the link to https://www.magix.com/int/terms-and-conditions/

Valentine-Scott-Geddes wrote on 6/18/2020, 10:25 AM

Thank you very much,

The customer service team responded promptly and I am grateful for your time.