registering and using vegas 21

nick-cope wrote on 9/19/2023, 11:51 AM

hi i have just purchased vegas 21 i had to use a different email as i couldn't remember my password for the old account i tried to get anew password but you didn't send a link and didn't receive a password reminder from you so i used a different email from the existing email now there is conflict on the download and i cant use it please help as i need to finish the work thanks nick


vkmast wrote on 9/19/2023, 12:10 PM

Try Live Chat, please see this post


rraud wrote on 9/19/2023, 12:25 PM

Welcome to the Magix Vegas Pro users community @nick-cope.

This is a users forum, so you will need to contact Magix Vegas Creative Software. You can fill out a request form or email customer service directly: if the aforementioned 'Live Chat' is not working.