return the money for the program vegas pro

Anna-bielska wrote on 6/14/2024, 11:43 AM

Hello, could you please return the money for the program vegas pro, I bought it for a month literally two hours ago. I haven't even downloaded it yet, I just made a mistake with the program, I don't need it. Please can you return the money and cancel the purchase. Thanks in advance)

Comments

vkmast wrote on 6/14/2024, 12:20 PM

This is a user forum and cannot make refunds. But you should be able to cancel your monthly subscription directly through your My Account > My Contracts section. Your "My Account" is here: https://www.magix.com/int/support/my-service-center/

The other option to cancel the contract is to send an email stating your customer/order number to: infoservice@magix.net

@Anna-bielska