Second computer activation issues

Leah-Braga wrote on 5/24/2021, 2:32 PM

I bought a humble software bundle containing Vega 16 pro, i was able to activate it on my PC in the bedroom. I try to activate it on the PC in the living room so i can edit at night well my wife sleeps. it gives me error code -24. VEGAS Pro 16 Edit.

Please help.

Comments

vkmast wrote on 5/24/2021, 3:00 PM

Try and check your MAGIX Account > My products > VEGAS Pro 16 (Edit) > "Show more details" that there are no double activations of the software.on one PC. Deactivate the second activation if there is one.. See if that helps.

The standard support advice here.

Leah-Braga wrote on 5/24/2021, 3:19 PM

I checked and there is no second registration.

vkmast wrote on 5/24/2021, 3:28 PM

Try Online Live Chat, advice here, section 6. It may still be on for a while.

@Leah-Braga

Leah-Braga wrote on 5/24/2021, 4:04 PM

I will have to try tomorrow as i see no chat bubble. Thank you i am sorry for being such a novice.