When I try to preview on a second screen the second screen goes black and eventually Vegas pro 18 crashes. Everything worked well in Vegas 17, using the same defaults as in 17. Very frustrating. Any help would be appreciated.
Intel Core 9, Nividia 2070 video card. 32 gig of ram
I have a 1080P wide screen and a 50" 4K TV as my monitors. 4K is out from the AMD RX480. I tried both screens out from the 480 and had issues. Then I attached the 1080P Wide Screen to the MSI motherboard and left the 4K TV attached to the 480. Not only does it work with both screens but screen capture works on the 1080P (but not 4K).
My lsecond screen is just a 1080 panel. The outs on my laptop are a type C and an HDMI. I tried both and both the second screen goes black and Vegas freezes. Again Vegas 17 works fine with both outputs. When identifying the screens in the setup of Vegas18 it identifies the monitors correctly but when the image it thrown to the second screen blackness and freezing.
Update about two weeks ago I wrote to Vegas support got an incident number and waited. Today I received an email asking me to fill out a survey and hope that their solution solved my problem. They never sent anything but the survey never sent any solutions. So I am still looking for help in solving my second screen problem since Vegas help was nonexistent. Thanks
They are working on an update for VEGAS 18 that should be launching soon, so it's possible this issue may have already been resolved in that update. I'll mention you not getting a response to Gary, the product owner. You'll hear from someone soon.
Sorry it took so long here is the ticket number [Ticket#xxx] Second monitor black. Still have no solution again 17 works fine. If they cannot get 18 working just refund me and I'll just keep using 17. Thanks
I appreciate the help still have not heard anything that works from Vegas in a while. any other suggestions. Has anyone who had the second screen problem resolved the issue? Any help would be appreciated.