Comments

fr0sty wrote on 6/12/2024, 11:51 AM

Log into your magix account and look under "my products". If you don't see it there, contact magix support. This isn't official support, but rather a user forum, we're all just fellow VEGAS users here, and this is an issue you need to contact Magix directly about.

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

vkmast wrote on 6/12/2024, 12:27 PM

MAGIX account is here: https://www.magix.com/int/support/my-service-center/

If there's nothing there, try contacting shop@magix.net

"If you have not received the confirmation email, please contact our customer support, specifying your order number, under: shop@magix.net" (from the "Thank you for your order" document from MAGIX)

@GuitarGeorge

If it's just a trial version, see item 39 here: https://www.vegascreativesoftware.info/us/forum/vegas-pro-faqs-and-troubleshooting-guides--104787/

rraud wrote on 6/13/2024, 9:02 AM

Have you checked your spam/junk folders?