Sound Forge Serial Number

Don-Theyken wrote on 8/21/2021, 7:14 PM

Hi, I ordered Vegas Pro online, downloaded and installed it. I also downloaded and installed Boris FX Primatte Studio. I activated Vegas Pro and BorisFX. But I can not find the serial number for Sound Forge. I have checked the paperwork, and there is no serial number for Sound Forge. How can I get a serial number to activate Sound Forge?

Thanks

Comments

Bofus wrote on 8/21/2021, 7:48 PM

Same here. Contacted Magix but of course no answer while I had issues with Boris FX, they replied immediately with a solution.

 

Pete wrote on 8/21/2021, 7:56 PM

Same here. Contacted Magix but of course no answer while I had issues with Boris FX, they replied immediately with a solution.

Same here. I contacted Magix at support@magix.net on the release day. Wrote my order number in the subject line and within 30 minutes they sent me a activation key that was different than my Vegas Post 19 key.

That seems to be your best bet.

RogerS wrote on 8/21/2021, 11:11 PM

The email was magix, not magic I assume.

Pete wrote on 8/22/2021, 9:21 AM

The email was magix, not magic I assume.

That's correct!

I'll edit my original post.

vkmast wrote on 8/22/2021, 10:03 AM

Try emailing shop@magix.net. It worked in this case.

rraud wrote on 8/22/2021, 4:43 PM

Try emailing shop@magix.net. It worked in this case.

or.. infoservice@magix.net is what I usually state for Sound Forge activation issues.

rraud, Sound Forge forum moderator

Don-Theyken wrote on 8/22/2021, 5:53 PM

Hi, So far I sent an email to support@magix.net and received an automated reply telling me I reached an automated responder and I would not get a reply. Then I tried sales@magix.net. I did receive an email with a link to a web page that told me where to look on the box. There is no box. The web page said my problem would be reported to Customer Service. That is where it stands as of 7:00 PM EDT.

Why is this so difficult? I do thank all of you for your suggestions. I am sure one of them will work.

Stacia-Wakes wrote on 9/7/2021, 4:22 PM

Don-Theyken I'm running into the same issue...I've reached out to support and I've gotten that same message you did, I've also tried some of the solutions in this thread...if I get something successful I will certainly share here.

Don-Theyken wrote on 9/7/2021, 4:38 PM

HI, Send an email to support@magix.net and explain that you did not receive a serial number for Sound Forge. Also, include your order numbering in the email.

See if that will work,

Stacia-Wakes wrote on 9/8/2021, 2:46 PM

I reached out to sales@magix.net and they emailed my serial #....hope this helps anyone else in this thread.

Pete wrote on 9/8/2021, 4:08 PM

I reached out to sales@magix.net and they emailed my serial #....hope this helps anyone else in this thread.

Glad it worked out.

It seems that Magix didn't realize the serial numbers were not generated in their original emails like years before.