vkmast wrote on 7/29/2019, 9:53 AM

Not quite sure about your issues here, but try resetting. Follow closely the steps mentioned in the relevant FAQ.

Marty-Chiu wrote on 7/29/2019, 10:44 AM

I appreciate the tip. I tried your suggestion and the issue still exists. The issue is that somehow the Audio Track volume is stuck on "off (solo)" causing no audiio output and I cannot increase the volume. How do I get it so I can increase the volume?

Marty-Chiu wrote on 7/29/2019, 10:49 AM


With your help, I just figured out the solution to my issue. I had the option Mute all audio checked. Thank you for helping me to think a different way.

vkmast wrote on 7/29/2019, 12:37 PM

@Marty-Chiu Thanks for coming back and telling that you found the light solution. Note this though


1. before reset 2. reset without checkmark placed 3. reset with checkmark placed

Marty-Chiu wrote on 7/29/2019, 2:28 PM

Ok! Thank you!