The Media Manager is Not Installed

WillGarr wrote on 12/3/2010, 11:10 AM
I get this message no matter what I do. I have tried every solution offered by Sony.

* reinstalled many times.
* not found any installations of MS SQL Server to uninstall.
* not found any directories for media manager.
* tried installing with non-microsoft startups and services disabled including virus protection.

it seems that media manager is simply NOT THERE.

*Vegas Pro 10.0a (Build 388) 64 bit
*Windows 7 64 bit Clean install on new SSD.

*Sony support does not answer support emails.
*No telephone support.

Hmm, shall I go back to Vegas 9 and request a refund? Is anyone else having this problem?

Comments

WillGarr wrote on 12/3/2010, 11:24 AM
Update: Installed Vegas 9 and had the same problem - Media manager is not installed.

Any suggestions?
Jøran Toresen wrote on 12/3/2010, 11:30 AM
Have you downloaded and installed Media Manager?

Jøran
rs170a wrote on 12/3/2010, 11:51 AM
Media Manager became an optional install with the introduction of Pro 8 because too many users complained that they didn't want it.
You can still download it on the Pro 8 page.

Mike
Jøran Toresen wrote on 12/3/2010, 12:02 PM
Or, you can download it from the Vegas 9 update page

http://www.sonycreativesoftware.com/download/updates/vegaspro9

Jøran
WillGarr wrote on 12/19/2010, 9:55 PM
Ha, Ha, Ha. I've spent countless hours trying to fix this when all along it wasn't included in the download.

This is so funny! The manual says it is. The download page had nothing. The documentation said nothing about optional addition.

I hope Sony have improved the site now. Here's to all the other users laughing their heads off with me.

WillGarr
Richard-Berman wrote on 5/5/2023, 2:45 PM

Guess what -- 13 years later, it's still exactly this way. No mention it isn't included, but you get an error saying it's not installed if you try to view it. Way to go, Sony.

vkmast wrote on 5/5/2023, 4:12 PM

@Richard-Berman wrote on 5/5/2023

Way to go, Sony

Not understanding why you mention Sony. MAGIX acquired the VEGAS software n mid-2016.

Dexcon wrote on 5/6/2023, 7:15 AM

... you get an error saying it's not installed if you try to view it.

Are you still using an OS - likely Windows 7/8.1 - from the time of Media Manager's era?

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

NickHope wrote on 5/6/2023, 7:20 AM

Sony Media Manager does not function correctly in Windows 10 build 1511 or later because of a Syncfusion issue. That version of Windows was end of life in 2017. However if you do have Windows 10 build 1511 or older, VEGAS Pro up to version 18 will run on it and Sony Media Manager can be enabled through the preferences or internal preferences. But you would still have to install Media Manager using this installer: https://web.archive.org/web/20150524140844/http://dspcdn.sonycreativesoftware.com/current/extras/mediamanager24b.exe

j-v wrote on 5/6/2023, 7:59 AM

I have the latest version of Vegas Pro 10 installed under Windows 11.
It works good and also the Mediamanager is normal present, look

When activated ever at Sony the install file for this program is available at your Magix account

I think that the problem of the O.P. has to do with the build he used and not was the latest (738).

Last changed by j-v on 5/6/2023, 8:02 AM, changed a total of 1 times.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

NickHope wrote on 5/6/2023, 10:28 AM

@j-v That's the Media Generators, which is a different thing from the Sony Media Manager, which is a digital asset management system.

j-v wrote on 5/6/2023, 10:40 AM

OK.😊
Sorry for my ignorance. I've never used that, no idea what that Media Manager does either

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

NickHope wrote on 5/6/2023, 10:55 AM

@j-v It's a powerful tool for finding media based on a hierarchical tree of tags. There was a fair amount of clamour from Vegas users for such a digital asset management (DAM) tool from Sony around 15-20 years ago, and it did deliver the goods. But it was never quite "fully-baked", which was a pity, and then later it was abandoned with no replacement, and finally it stopped working properly.

I keep Windows 10 build 1511 on a dual-boot partition, just for running it, because I have tens of thousands of media assets fully tagged in it, and there is nothing else really on the market that can do what Media Manager does (except perhaps some very expensive applications aimed at large businesses).