Unable to load programme Version 17.0 (Build 179),

Belper-Bob wrote on 10/16/2020, 5:10 AM

Consistently unable to load program :

Previous Versions worked fine.

Problem Description
   Application Name:    Movie Studio Platinum
   Application Version: Version 17.0 (Build 179)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\VEGAS\Movie Studio Platinum 17.0\MovieStudioPlatinum170.exe
   Fault Address:       0x00007FFAD12F09F0
   Fault Offset:        0x00007FFAD12F09F0

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\Movie Studio Platinum 17.0\MovieStudioPlatinum170.exe
   Process Version:     Version 17.0 (Build 179)
   Process Description: Movie Studio Platinum
   Process Image Date:  2020-09-03 (Thu Sep 03) 00:15:18

My system Info

Comments

vkmast wrote on 10/16/2020, 6:57 AM

If you are not able to download, you may need to try different browsers. And if none of the options mentioned in 3, 4, or 6 here work for you or this comment does not help, wait for the next update anyway. Some users have reported problems with build 179.

j-v wrote on 10/16/2020, 7:04 AM

It looks your computer specs are to low.
CPU is minimum but needed RAM is too low with you (8 GB, while 16 is minimal needed)

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

VEGASDerek wrote on 10/16/2020, 7:05 AM

The problem description does indeed indicate that you are seeing the crash when creating the File I/O manager on startup that is plaguing many users in both VEGAS Movie Studio and VEGAS Pro right now. The problem is due to a mishandling of certain GPU drivers. We plan to do start release testing very soon on an update that will fix this issue. In the mean time, please revert back to using the previous version of Movie Studio so you can continue your work.

EricLNZ wrote on 10/16/2020, 5:32 PM

@Belper-Bob If you don't have a copy of the previous initial build you can find it here http://dl04.magix.net/2020/VEGASMovieStudio17/VEGAS_Movie_Studio_17.0.0.143_Platinum_INT.exe