Comments

j-v wrote on 11/26/2022, 1:52 PM

If that invitation pops up because you have a 365 subscription number it will not help you.
Solutions: use another reg. number for 19 or ignore the invitation to upgrade

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Paul-Fierlinger wrote on 11/26/2022, 2:34 PM

There's something unfair about this solution. I don't have another subscription number (why would I have one anyway?) And the other solution which just amounts to: "so just live with it" is not a solution, it's an insult. Are you really saying that MAGIX has no intention to fix this malfunction of the software that is caused by some negligence on their part? This is not happening for the first time either.

j-v wrote on 11/26/2022, 2:52 PM

It's not clear to me what you do: Do you use a normal registration number or a (your) 365 subscription registration number?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

DMT3 wrote on 11/26/2022, 2:54 PM

Paul, I use V19 and don't have this issue. Have you unticked "Use newsfeed..." under preferences?

Paul-Fierlinger wrote on 11/26/2022, 3:05 PM

DMT3 I have now.😡

j-v Truth told, I don't know what I use. I get a notice there's an upgrade and I download it and enter my long number to register the new upgrade. Therefore I attempted to download "There's a new update to 19" and get burned. Somewhere someone wrote that the upgrade to 19 is 20. Well that's malarkey. An upgrade is a new and improved Vegas 19. 20 is a different kind of product.

vkmast wrote on 11/26/2022, 4:41 PM

@Paul-Fierlinger you can log in to https://www.vegascreativesoftware.com/us/support/service-center/ (your MAGIX account) and see your registered products. If you see a program with "365" in the title that is a subscription.

And go to the program's Help menu > About..., General to find out the version and build number of VEGAS that you are using.

Paul-Fierlinger wrote on 11/26/2022, 5:53 PM

That's beyond my capacity. Between what is Magix and what Vegas I am lost and I'm guessing that j-v knows this about me and he's right: Live with it. I'm not a computer programmer I draw pictures for a living and I've been getting away with doing that for 64 years. It's a shame though and I have nothing more to say on this sad topic.