Comments

walter-i. wrote on 12/2/2020, 4:06 AM

This usually has to do with an inadequate internet connection.
Where are you downloading this from?
Von hier? https://www.vegascreativesoftware.info/us/forum/faq-where-can-i-download-vegas-pro-and-other-vegas-software--104782/

Mano wrote on 12/2/2020, 4:39 AM

I'm not sure what you mean by "where", but I'm live in Japan, and 
downloading it at home, where I can use the internet confortably for e.g. 
downloading and installing adobe premiere... 

RogerS wrote on 12/2/2020, 6:01 AM

I'm also in Japan and it downloads reasonably fast if you use the links from the forum or your Magix account page. Within Vegas it times out sometimes.

Mano wrote on 12/2/2020, 6:09 AM

To be precise, I can download the installer vp16edit_dlm.exe from the site reasonably fast, but it's just a downloader of the software itself. And the download of the software itself is unbearably slow.

walter-i. wrote on 12/2/2020, 6:44 AM

I'm not sure what you mean by "where",

@Mano
Sorry, English is not my native language, I mean: "which website do you download the software from"

Mano wrote on 12/2/2020, 7:00 AM

Thanx walter, English is not my native language either. As I mentioned 
in the previous message, I myself cannot choose the download site 
because the downloader vp16edit_dlm.exe automatically chooses it.

j-v wrote on 12/2/2020, 7:24 AM

@Mano
I tried a short while ago to download my 16 Edit and I can confirm that it goes very slow. Average velocity is about 1MB per second. I have a very fast internet connection.
Edit, I tried also to download trough Edge as browser, that went also much to slow, but 2 times faster than with Google, i.c. 2MB /s

Last changed by j-v on 12/2/2020, 7:34 AM, changed a total of 1 times.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

RogerS wrote on 12/2/2020, 7:50 AM

I see, so you are downloading the DLM from your account. Even just doing that with a fast connection is slow, I agree.

Is going from here any better? Might be the same. https://www.magix.com/int/support/my-service-center/product-downloads/

j-v wrote on 12/2/2020, 8:12 AM

@RogerS With that link you make a short way around that lead to exact the same location and download option.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

RogerS wrote on 12/2/2020, 8:19 AM

With that link you make a short way around that lead to exact the same location and download option.


I was afraid of that. I tried to find a direct link on the forums. While they exist for VP 18 the last build of 16 just says to use the download manager.

vkmast wrote on 12/2/2020, 8:33 AM

Please note that @walter-i. gave you the following link in the first comment of this thread

https://www.vegascreativesoftware.info/us/forum/faq-where-can-i-download-vegas-pro-and-other-vegas-software--104782/

The list (which is compiled and updated with great care by @NickHope) includes this

If Chrome does not download (you may need to copy and paste the text to your browser), try another browser.

Mano wrote on 12/2/2020, 8:48 AM

Thanx vkmast, I didn't noticed the link. As you suggested, with chrome I got no response, and with edge the download was started but it's also slow (almost stopping).

But after start talking in this forum, the download with the dlm file was speeded up a little bit. I don't know why, but finally I successfully downloaded all files.

Thanx all for your help!

But now I encounterd authentication error. In the activation stage vegas says my serial no is invalid... 

walter-i. wrote on 12/2/2020, 9:51 AM

But after start talking in this forum, the download with the dlm file was speeded up a little bit. I don't know why, but finally I successfully downloaded all files.

I had a short phone call with Billy Boy .......😏

But now I encounterd authentication error. In the activation stage vegas says my serial no is invalid... 

The correct number should be in the notification email that you received after purchasing.

 

Mano wrote on 12/2/2020, 10:05 PM

I'm sure it's the correct number. Actually, the green check turns in the authentication window. But when I push activation button, the authentication fails. I tried to install and activate older binary of vegas pro 16, so maybe that's the reason.

j-v wrote on 12/3/2020, 3:54 AM

Mind that you have to use the same email as before.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Mano wrote on 12/3/2020, 5:07 AM

Thank you, I'm using the same email address as before.

vkmast wrote on 12/3/2020, 5:22 AM

@Mano do you get any error code?

Mano wrote on 12/3/2020, 6:15 AM

Error code : -14

vkmast wrote on 12/3/2020, 7:03 AM

https://www.vegascreativesoftware.info/us/forum/error-code-14--125266/#ca779552 and the following comment.

If these don't help, you may need contact Support. Link here.

Mano wrote on 12/3/2020, 7:27 AM

Unfortunately it does not help, so I've contacted to support.