updating difficulties

Steve-Lloyd wrote on 9/22/2020, 12:16 PM

My system is Windows 10 with all the latest updates. I also have 16gb of RAM, and a 3.3ghz processor. I can download the latest update, but when I click the link to install it, nothing happens. Then, when I login to Vegas Pro 18 after rebooting, I get the message to download and install the update again.Is there another way of updating?

Comments

j-v wrote on 9/22/2020, 12:38 PM

Yess go to your Magix Account at Magix and after your inlog with the emailadres you used when first activating , you see at your account yoyr programs and install files. Following that you can download a smal install file and after activating it you can make your choices what to download and install. If the installation not automatically goes , switch to your documents/Magix Downloads and install from there by hand.s go to your Magix Account at and after your inlog with the emailadres you used when first activating , you see at your account your programs and install files. Following that you can download a smal install file and after activating it you can make your choices what to download and install. If the installation not automatically goes , switch to your Documents/Magix Downloads and install from there by hand.

Last changed by j-v on 9/22/2020, 2:05 PM, changed a total of 4 times.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

vkmast wrote on 9/22/2020, 1:43 PM

@j-v link to be corrected: https://www.magix.com/us/support/my-service-center/

j-v wrote on 9/22/2020, 2:00 PM

@j-v link to be corrected: https://www.magix.com/us/support/my-service-center/

Sorry Idid not read my own comment, corrected it

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)