Updating studio 11 problem

truffleshuffle03 wrote on 4/11/2014, 1:41 PM

I'm having a bit of a issue with rendering but also crashing as well while I am editing it will just randomly crash in the middle of a edit I clicked send report and it said there was a update for it. I close it down and begin to update but it says that If I already have veges studio 11 installed uninstall it. So do I need to uninstall it to get the update?

Comments

vkmast wrote on 4/12/2014, 10:44 AM

You probably have the latest build of VMS 11 already installed (that's build 322 for the Platinum version). Check this by going in the program to Help > Sony on the web > Latest updates. Click and see what it says.

truffleshuffle03 wrote on 4/12/2014, 1:54 PM

have no idea It just keeps saying that there is a update i need but then when I try to update I get that every time

vkmast wrote on 4/12/2014, 2:25 PM

Pls check which build of VMS(P?) 11 you now have. You'll see it e.g. in online Help (F1) > About Vegas MS(P?).

truffleshuffle03 wrote on 4/12/2014, 3:15 PM

I am going to as soon as I am able. I am on away from my home at the moment where my desktop is that has veges 11 installed. I am currently using my laptop but am going to check when I return to my house later on this evening

truffleshuffle03 wrote on 4/14/2014, 9:18 AM

sorry it took me a bit longer to respond I was away longer than expected. I did get it to update going through the help menue. I would still like to know when I did the error report and it said I needed to update why the update would not work through the link it provided to update.

MSmart wrote on 4/15/2014, 10:31 PM

File locations can change on SCS's website so a link pointing to a file in a particular version of the program can become dead.

Downloading updates from the My Account > My Software link at the top of this page should always work.