andyrpsmith wrote on 9/22/2020, 5:16 PM

Very strange as it should close the open version itself during the upgrade. Maybe contact Magix on this one.

vkmast wrote on 9/22/2020, 5:24 PM

Try downloading from your MAGIX Account or from MAGIX Download Center. First open the Task Manager and kill any VP processes left there.

rraud wrote on 9/22/2020, 5:25 PM

A repair install 'should' fix that, The same issue occurred on Sound Forge Pro-14. Download the latest build of VP-18 and install it over the top of the exiting one. All your customizations, layouts and such will remain intact.