Vegas 11 crashes on close with Error Reporting

A-ROB wrote on 11/9/2011, 6:18 PM
I have the latest build 425 yet SVP 11 64bit crashes everytime I close the app. Thankfully, project files are saved with no problems, but any preferences and/or properties will not save. The error reporting screen comes up and I always "send" the crash info to Sony.

I have SVP 9.0e 64bit on the same machine with no problems. I've updated my video card, my soundcard and my display drivers. I also have NB Pro titler, latest build, installed which will sometimes cause a crash during operation. I've reinstalled SVP11 twice and have recently uninstalled SVP 9 and Quicktime just in case there were conflicts. No help. Same crashing. I don't know what else to do and Sony has not responded to my trouble ticket.

Comments

vkmast wrote on 11/9/2011, 6:31 PM
Did you reinstall the same original file or did you get a new download?
Guy S. wrote on 11/9/2011, 6:39 PM
This build has crashed when exiting the program for me, too (did not happen with the original build).

FYI, I always close and restart Vegas after changing Preferences to avoid losing them when the program crashes.

Guy
Red Prince wrote on 11/9/2011, 7:25 PM
It happens occasionally to me as well. And did in v.10, too.

The last time it happened just a few days ago, so I wrote in the window to describe what happened that of course it exited since that was precisely what I asked it to do. I suggest you do the same, as that will help them figure out why it is happening.

He who knows does not speak; he who speaks does not know.
                    — Lao Tze in Tao Te Ching

Can you imagine the silence if everyone only said what he knows?
                    — Karel Čapek (The guy who gave us the word “robot” in R.U.R.)

A-ROB wrote on 11/10/2011, 11:24 AM
It has crashed for me in both the original build and the latest build. I had this same thing happen in version 9 and once I removed Quicktime, the crashes stopped. No such luck with SVP11. There's nothing I can do to fix it... Ugh.
A-ROB wrote on 11/10/2011, 1:52 PM
Tech support finally got back to me and said to uninstall GOM player, if it is on my PC, as a troubleshooting step. I've never heard of this player, but if anybody else has this installed, you might try to uninstall it and see if the crashing stops.
A-ROB wrote on 11/16/2011, 6:31 PM
Just an update. I've installed 32bit SVP11 along side of 64-bit. It crashes on closing too. Once SVP11a comes out, I will go through the process of unistalling all my Sony programs and doing a clean install to see if that fixes it. Not looking forward to that...