VEGAS Movie Studio 15 Platinum ver 157

Gianni-Castellano wrote on 11/16/2018, 12:08 PM

The software is locked after installation
goes wrong

Extra Information
   File:                C:\Users\Assolo 4k UHD\AppData\Local\Movie Studio Platinum\15.0\dx_video_grovel_x64.log
   File:                C:\Users\Assolo 4k UHD\AppData\Local\Movie Studio Platinum\15.0\svfx_video_grovel_x64.log
   File:                C:\Users\Assolo 4k UHD\AppData\Local\Movie Studio Platinum\15.0\ocio_x64.log
   File:                C:\Users\Assolo 4k UHD\AppData\Local\Movie Studio Platinum\15.0\dx_grovel_x64.log
   File:                C:\Users\Assolo 4k UHD\AppData\Local\Movie Studio Platinum\15.0\gpu_video_x64.log

Problem Description
   Application Name:    Movie Studio Platinum
   Application Version: Version 15.0 (Build 157)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\WINDOWS\SYSTEM32\ntdll.dll
   Fault Address:       0x00007FFD0017D979
   Fault Offset:        0x000000000001D979

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\Movie Studio Platinum 15.0\MovieStudioPlatinum150.exe
   Process Version:     Version 15.0 (Build 157)
   Process Description: Movie Studio Platinum
   Process Image Date:  2018-11-01 (Thu Nov 01) 15:08:38

My Hardware

Motherboard z170 Pro Gaming

CPU Intel I7 6700 4Ghz

Ram DDR4 32GB 3200Mhz

Graphics NVIDIA GeForce GTX 1060 6GB


vkmast wrote on 11/16/2018, 1:04 PM

"If you have installed [Movie Studio Platinum] but it won't start, troubleshoot by trying these steps." (Try p. 18 first)

Gianni-Castellano wrote on 11/16/2018, 2:28 PM

Problem solved thanks to his advice in eliminating OFX plugins
Thank you very much VKMAST😉👍