Comments

m2016 wrote on 2/22/2017, 11:35 AM

Please see pn.

PaintballTwin wrote on 2/22/2017, 4:20 PM

I'm in the same boat. Would really like to have a go at this new version...but not for list price...

DrOcsid wrote on 2/22/2017, 9:03 PM

Also having the same issue. I dunno what the problem is.

m2016 wrote on 2/23/2017, 4:39 AM

There are 2 mail batches for the V13+14 upgraders. The first one is finished and the second one will be processed today as I am informed.

remy-wetzels wrote on 2/28/2017, 12:38 AM

How long does it take to send out the batch? Because I still have not received any mail...

m2016 wrote on 2/28/2017, 7:11 AM

How long does it take to send out the batch? Because I still have not received any mail...

Did you check your spam folder?

remy-wetzels wrote on 2/28/2017, 9:39 AM

How long does it take to send out the batch? Because I still have not received any mail...

Did you check your spam folder?

(No insult intended) Obvious question, obvious answer: Yes, I did check all my mailfolders...

VEGAS_CommunityManager wrote on 2/28/2017, 10:49 AM

Hi everybody,

We have sent out all the offer emails. If you didn't get one, please, contact our support. This way, we can sort this out individually.

@remy-wetzels I saw you already created a support ticket. Please bear with us. The support will contact you as soon as possible.

Best regards,
Mathias

m2016 wrote on 2/28/2017, 10:59 AM

How long does it take to send out the batch? Because I still have not received any mail...

Did you check your spam folder?

(No insult intended) Obvious question, obvious answer: Yes, I did check all my mailfolders...


ok, pls see pn.

MrGrunthunter wrote on 3/1/2017, 9:03 PM

What is the time frame for purchasing Movie Studio 13 in order to get the free upgrade to version 14? I am a registered owner of version 13 Platinum Suite for about a year now.

 

NickHope wrote on 3/1/2017, 9:30 PM

What is the time frame for purchasing Movie Studio 13 in order to get the free upgrade to version 14? I am a registered owner of version 13 Platinum Suite for about a year now.

You would have had to purchase the specific 13 + 14 offer, and it was only available much more recently than 1 year ago, I'm afraid. SCS were still the owners then.

vkmast wrote on 3/2/2017, 5:53 PM

You would have had to purchase the specific 13 + 14 offer, and it was only available much more recently than 1 year ago, I'm afraid. SCS were still the owners then.

Nick, those Pro and MS 13+14 offers came from MAGIX for (originally) a selection of users.

NickHope wrote on 3/2/2017, 9:39 PM

By "SCS were still the owners then" I meant a year ago.