VEGAS POST 365 cancellation and switch to Vegas 17

bmgstl wrote on 1/31/2020, 7:11 PM

I want to cancel my Post 365 subscription ( I see there is NO CANCELLATION option and an area saying I need to mail a written letter to a place in Germany (I'm in the US) which is crazy. I want to just purchase V17 and call it a day at this point. Does anyone know of an option to accomplish this because its crazy to think they will keep auto-renewing my subscription if I don't pay for the postage of a letter to Germany. I don't want to have to cancel my card and then switch from vegas back to a competitor as I have been using Vegas since at least 13 and this is crazy if this is really the policy.

Comments

vkmast wrote on 1/31/2020, 8:13 PM

Could you not use "E-Mail: infoservice@magix.net - Please stage your contract number!" as mentioned here? (No postage AFAIK)

See also here II § 2.

bmgstl wrote on 2/1/2020, 3:41 AM

Ok I sent an email earlier also today as a backup but wasnt sure because it didnt say that was also a option to submit a non renewal of the subscription