Vegas pro 15 fails to start with iGPU enabled

niek265 wrote on 2/1/2019, 11:08 AM

So vegas pro keeps crashing while starting at "initializing gpu-accelerated video processing".
Disabling my Intel hd graphics solves this, but it is not an option since it also disables optimus and starts to drain my laptop's battery very quickly.
I've tried reinstalling all drivers and vegas itself and nothing worked.
Specs:

Dell XPS 15-9570

Intel Core i7-8750H
16GB RAM
Nvidia Geforce GTX 1050 Ti Max-Q
Windows 10 x64

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 15.0 (Build 416)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_2f24486b42920c1d\igdrcl64.dll
   Fault Address:       0x00007FF87143458E
   Fault Offset:        0x00000000000C458E

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 15.0\vegas150.exe
   Process Version:     Version 15.0 (Build 416)
   Process Description: VEGAS Pro
   Process Image Date:  2018-11-19 (Mon Nov 19) 20:28:04

 

Comments

j-v wrote on 2/1/2019, 11:56 AM

all drivers and vegas itself and nothing worked.
 

Which ones exactly and special the Intell ones?
Which build of VPro 15 are you using?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

niek265 wrote on 2/1/2019, 3:50 PM

all drivers and vegas itself and nothing worked.
 

Which ones exactly and special the Intell ones?
Which build of VPro 15 are you using?

Using:

Intel UHD 630 24.20.100.6287

Nvidia 24.21.14.1163 or 417.71

Vegas 15.0 build 416

j-v wrote on 2/1/2019, 4:47 PM

Thanks @niek265, I use the same for my Nvidia , but for the Intell 630 I'm using an older one I think, the 23.20.16.4849 and I don't see any problem with using the same Vegas 15 and also VPro 16 newest builds.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

j-v wrote on 2/1/2019, 4:53 PM

Did you installed before other effects or extensions?
I remember I had also a problem starting a new Vegas version while an older SeMW extension was the reason.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

vkmast wrote on 2/1/2019, 5:10 PM

Have you tried the driver mentioned in a thread here? https://www.vegascreativesoftware.info/us/forum/vegas-pro-15-0-and-movie-studio-15-0-both-crash-at-launch--114311/#ca707056

Read also this thread post #9.