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set wrote on 10/2/2020, 11:54 PM

What Features?

Setiawan Kartawidjaja
Bandung, West Java, Indonesia (UTC+7 Time Area)

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System 5-2021:
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* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

ANGEL-PANJON wrote on 11/27/2020, 5:39 PM

GOOD AFTERNOON I HAVE THROUGH THE UPGRADE VEGAS 18 PRO I HAVE IT INSTALLED BUT IT DOESN'T WORK FOR ME I CAN'T EDITHAR NEITHER I CAN DO THE RENDER IT GIVES ME AS ERROR AND IT DOESN'T LET ME DO ANYTHING I NEED TO KNOW WHAT I CAN DO NOW I PAY $ 240.00 REPORT A MONTH AGO BUT THEY HAVE NOT GIVEN ME ANY SOLUTION IF THEY DON'T RETURN ME THE MONEY BOY AR REPORT TO THE BANK THAT THEY ARE IN CHARGE OF COLLECTING THE MONEY THAT I PAY I TALK TO THE CUSTOMER SERVICE BUT THEY DO NOT GIVE ME ANY RESULTS Your order number is:  --- MY EMAIL d***@*.com tanks

Steve Grisetti wrote on 11/29/2020, 7:56 AM

You still haven't said specifically what features aren't working for you. Nonetheless, instead of ranting, why not contact Magix or whoever you bought the software from? Most will refund your money within 30 days of purchase.

This is a user to user forum. We can't help you with purchases.

vkmast wrote on 11/29/2020, 8:29 AM

Please read I § 3 here https://www.magix.com/int/terms-and-conditions/

Basically, If you have a perpetual ("forever") VEGAS license email shop@magix.net

David-Jodon wrote on 12/3/2020, 3:18 PM

Bought Vegas Pro 18 suite. Boris add ons are nonj-existant. You get a PDF with a link. Click the link and you fill out a short form and are told to expect and email with a link to download & activate the products within 30 minutes. They never send the email.

It also claims to have some New Blue effects they show up in Vegas, but you can't apply them to any clips or transitions. Totally worthless, like everythihng else I have seen from New Blue (like titlers that do not work either).

The only thing I was able to get other than Vegas Pro 18 is Sound Forge.

Unfortunately, this is the second time Magix has ripped me off for extra non-existant software by buying the "suite". If anyone knows a trick to get any of the VFX, Boris, New Blue or other effects that are supposed to be included with Vegas 18 pro suite, please let me know!

vkmast wrote on 12/3/2020, 3:22 PM

@David-Jodon please start your own thread on the VEGAS Pro forum with your issues. You may get more help there.