Vegas Pro 20 Crashes with ANY Project,Even Ones that Previously Worked

DeseanT wrote on 7/10/2023, 8:52 AM

I am currently using Vegas Pro 20, build 411 and the program is now crashing when I try to modify ANYTHING in ANY project I have(These projects previously worked). The projects will open, but when i place the cursor over any clip the preview window is black. Then if I try to click ANYTHING...Play, FX on any clip, project settings....the Vegas window then turns grey and I have to close with the Task Manager.

Any help would be appreciated, this is extremely frustrating to no longer be able to work on any of my projects.

Windows 11, Build 22621.1928

Son A7S3 Footage

NVIDIA GeForce GTX 4090 graphics card

 

Can't provide the Properties as Vegas crashes when I try to open said properties.

 

 

Comments

Dexcon wrote on 7/10/2023, 8:59 AM

Please refer to https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/ and provide the information asked for under points B & C so that the forum knows what media you are using and the computer specs that you are using.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

john_dennis wrote on 7/10/2023, 10:30 AM

@DeseanT

  1. How recently did Vegas Pro 20, build 411 work for you?
  2. What happened to your system since the last time Vegas Pro 20, build 411 worked properly?
mark-y wrote on 7/10/2023, 10:45 AM

Have you updated your graphics drivers to the latest Studio version?

DeseanT wrote on 7/10/2023, 11:31 AM

Have you updated your graphics drivers to the latest Studio version?

Yes, I have.

DeseanT wrote on 7/10/2023, 11:34 AM

@DeseanT

  1. How recently did Vegas Pro 20, build 411 work for you?
  2. What happened to your system since the last time Vegas Pro 20, build 411 worked properly?

1. It worked 4 days ago.

2. No system changes(no windows or driver updates).

When I last was working on a project, Vegas crashed and I haven't been able to play or modify any projects since. When I use task manager to close Vegas it doesn't prompt the Vegas error report so I can't even see what Vegas says the problem is, but I'll try again.

vkmast wrote on 7/10/2023, 11:41 AM

Have you tried to do a reset following closely the instructions to see if it helps?

DeseanT wrote on 7/10/2023, 11:47 AM

Have you tried to do a reset following closely the instructions to see if it helps?

Yes, unfortunately I've had a lot of experience with crash fixes for Vegas Pro 20 so I am familiar with many of the most common resolutions. At this point I'm attempting a full reinstall.

j-v wrote on 7/10/2023, 11:53 AM

. At this point I'm attempting a full reinstall.

That is not the same as a reset meant by @vkmast

 

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

DeseanT wrote on 7/10/2023, 12:02 PM

. At this point I'm attempting a full reinstall.

That is not the same as a reset meant by @vkmast

 

I understand. I did that reset and it also did not work for me.

DeseanT wrote on 7/10/2023, 12:10 PM

I did a reinstall and deleted all the files in the temporary folder. That seemed to fix my issue for now.