Verifying that Vegas 365 won't update automatically

DanJeremy-Brooks wrote on 6/5/2023, 12:11 AM

Hello, I was just curious if anyone here knows how I can deactivate my subscription to Vegas Post 365. I've followed the steps by logging into my account, going to "My Products", then clicking "Vegas Post 365", then clicking "Show More Details". But when I get to that point, it says:

"The following activations with this serial number are in use:
1: Not in use
This space has not yet been used for product activation."

I just want to be certain that I don't get charged for another year of this product, & I want to be certain. Is there anything I can do to verify that? Thanks in advance for any help you all can give me.


vkmast wrote on 6/5/2023, 2:08 AM


Clicking the circled "i" at the website's Online Shop you'll see this statement (re "annual 365 subscription"):

"Subscription and cancellation conditions: VEGAS Pro 365 will be available immediately after payment and activation. The charge for the minimum term is payable as a single sum upon conclusion of the contract. The minimum term begins on the date of purchase. The contractual period of VEGAS Pro 365 will be automatically extended by 12 months at a time until you cancel the agreement You will be informed well in advance if the extension rate or taxes included change. A cancellation is possible up to 1 month before the end of the contract period. To cancel the contract, please send an email stating your customer [or order] number to:"

Check also your MAGIX account > My contracts to see if there is an option there to cancel.

DanJeremy-Brooks wrote on 6/5/2023, 11:11 AM

Thank you so much, vkmast! I was able to cancel it directly through the "My Contracts" section, just like you said. I'm so glad to have this figured out for my peace of mind. Thank you once again for all your help!

Paul-Fierlinger wrote on 6/19/2023, 8:44 AM

There has been a new Vegas update.

Two questions:

1. Does it have a new build number? After updating I see nothing new there.

2. How can I get rid of the new update popup? I have downloaded and installed the new update (though how can I tell for sure without a new build number?) I had to deal with this nuisance occurrence before and have forgotten where I finally learned how to do it.

Dexcon wrote on 6/19/2023, 8:46 AM

The new build is build 411.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16, 17, 18, 19, 20 & 21, HitFilm Pro 2021.3, DaVinci Resolve Studio 18.5, BCC 2023.5, Mocha Pro 2023, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 12TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

RogerS wrote on 6/19/2023, 8:48 AM

Yes, the build is 411. Once it installs it will stop prompting you to update. If it downloads and fails, just download it from the forum instead and be done with it.

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (256GB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 21.108

VEGAS 4K "sample project" benchmark:
VEGAS Pro 20 "Ad" benchmark:

vkmast wrote on 6/19/2023, 9:24 AM

Closing this thread as it was solved and then went a bit OT.