When I captured screen video using Snagit 12.4 on my old win7 laptop, it imported to my Movie Studio Platinum 15.0 build 116 just fine. Now when I record using my new Win10 Pro N laptop using Snagit Version 2019.1.1, I get the video and audio out of sync.
I make the screen recordings in MP4 in both versions. How can I go about fixing this?
I have tried disabling so4compoundplug.dll, but that had no effect.