Video/audio freezes but timeline continues to move

Raincoat wrote on 5/31/2015, 6:16 AM
Hello. I have used Movie Studio 13 successfully for several months now without concern. Yesterday a sudden issue has appeared and I have been unable to find a solution.
Whenever I'm editing a video and press play it runs fine for roughly 10 seconds, then the video and audio both stop but the timeline continues to move. After around 30 seconds it plays normally until a few seconds later when the exact same problem occurs. If I press pause during the freeze moment then the entire program will freeze and I am then unable to close or press anything with Movie Studio until it is over. (This problem occurs also with the trial version of Sony Vegas.)

I have noticed that If I put a video already rendered (by movie studio) into the program then it will run perfectly, so this is only a problem with unrendered videos.
I use dxtory to record, with the lagarith lossless codec.

Windows 7 Professional 64 bit.

Processor (CPU) AMD FX-8350 Eight Core CPU (4.00GHz/8MB CACHE/AM3+)

Motherboard ASUS® SABERTOOTH 990FX R2.0 (DDR3, USB3.0, 6Gb/s, CrossFireX/Sli)

Memory (RAM) 16GB KINGSTON HYPERX BEAST DUAL-DDR3 2400MHz X.M.P (4 x 4GB KIT)

Graphics Card 3GB AMD RADEON™ HD7950 - DVI,HDMI,2 mDP - DX® 11, Eyefinity 4 Capable

Thank you for reading this
:)

Comments

Steve Grisetti wrote on 5/31/2015, 8:41 AM
You've certainly got plenty of power. (And I assume you've got GPU acceleration turned on in your preferences.)

Most likely you've just got too much soft rendering going on. This could be from media that isn't matched to your project settings or it could be due to a lot of layering of video or effects. Or it could be a long video that's got a lot of soft-rendering going on.

First try pre-rendering your timeline by going to Tools and selecting Seletively Pre-Render Video. This will create a hard render of whatever is bugging up your timeline.

Other things you can do to makes things flow more smoothly are:
1) Make sure your Video Project Properties match your media specs. The closer the match, more efficiently your project will preview.
2) Reduce the quality in your Preview panel. This doesn't affect the final output of your video, but it does free up the program from having to soft-render every frame of your video at perfect quality every time you play your timeline.
Raincoat wrote on 5/31/2015, 4:45 PM
Hello, thank you for responding to me.
Yes I do have GPU acceleration on.

I tried the selectively pre-render option but to do that for a 25 minute video would take over 24 hours (according to Vegas' estimated time it gave me). This is also a feature that Movie Studio doesn't have, only Vegas Pro and beyond which I only have a trial for.

Sadly the problem is still with me. Even happens when I play an unrendered video only a single minute in length. Usually I could easily work on videos over half an hour long with not a problem. I unfortunately do not know why it is not working on me now. I even deleted Movie Studio's folder and downloaded it all again to no avail, and played with the settings (such as turning GPU off and turning the preview RAM number to 200 or 0) which has been mentioned in other threads.

Edit: I am currently editing with the preview window being on "draft: quarter." It's actually working, at least for now. Will keep testing tonight and see if this is a solution (if a very pixelated one).
Once again I thank you.

More edit: I was editing perfectly fine without any issue for 20 minutes of footage until the problem showed itself again. Now I'm getting the freeze issue every 10 seconds like before.

I also can no longer render videos. It is permanently stuck on 0%. This is new.
Richard Jones wrote on 6/1/2015, 5:27 AM
Just as an experiment, try turning GPU off. It just might just do the trick but no promises.

Richard
vkmast wrote on 6/1/2015, 5:59 AM
I think the OP did mention trying with GPU off. Did he try a reset yet? No promises either.

Btw, Movie Studio 13 or Movie Studio Platinum 13?
Raincoat wrote on 6/1/2015, 6:22 AM
I have both done the GPU turning off method, and the reset.

The main one I use is Movie Studio 13 Platinum (64 bit), but I have also tested it with Movie Studio 13, and Vegas Pro. I've tried it on all 3 with the exact same problem.