VMS16 Plat - Project Media not working and locking up full software

Mark-Clark wrote on 6/23/2020, 1:43 PM

I went to work on a project yesterday, and I noticed the Project media field was empty with a somewhat pink background. The project's videos (from a previous project I had worked on) were able to be seen below in the editing field, but the project media itself was just blank. I attempted to put new media in, and it promptly filled into the editing area, but still no project media... the moment I tried moving anything in the editing field the entire software was frozen (including the top bar to close the software).

I have tried closing and re-opening the software. I have tried rebooting my computer, and I have tried uninstalling and reinstalling the software. Nothing seems to help. What is going on? I have used Vegas for nearly 13 years and have never had anything like this happen before on my home computer. I've only had this software on my laptop for apx 2 months, and now this.

What is going on? and how can it be fixed?

I have Vegas Movie Studio 16.0 Platinum running on Windows 10

Comments

vkmast wrote on 6/23/2020, 2:27 PM

If it worked before, you could at least try resetting.

Mark-Clark wrote on 6/23/2020, 2:57 PM

what do you mean by "resetting"? I have uninstalled the main software... is that what you mean?... I've also rebooted my computer, and turned the software off and then back on... none of those work. is there something else you mean by "resetting"?

michael-harrison wrote on 6/23/2020, 3:08 PM

@Mark-Clark ummmm, follow the link?

System 1:

Windows 10
i9-10850K 10 Core
128.0G RAM
Nvidia RTX 3060 Studio driver [most likely latest]
Resolution        3840 x 2160 x 60 hertz
Video Memory 12G GDDR5

 

System 2:

Lenovo Yoga 720
Core i7-7700 2.8Ghz quad core, 8 logical
16G ram
Intel HD 630 gpu 1G vram
Nvidia GTX 1050 gpu 2G vram

 

vkmast wrote on 6/23/2020, 3:41 PM

Here. I'm only saying that it's worth a try in these kind of issues where the software worked before. You need to follow the instructions closely.