Where/How do I download my previously purchased product?

kerina-evenson wrote on 7/29/2017, 6:21 PM

A couple of months ago I was able to install and download Sony Vegas Platinum HD 11.0 with no issue, however I tried to install it on a different computer today with irritating results. Come to find out Magix has bought the majority of the products, and apparently my perfectly usable products aren't available for download anymore?

I know this is not necessarily Sony's fault, but I figured that you guys might have a solution to my issue. As in- how and where do I download it? I have the serial number / product key... all I want to do is be able to use the product I PURCHASED again.

Comments

kerina-evenson wrote on 7/29/2017, 7:04 PM

Try this


I have tried that several times, but thank you for attempting to help. sigh

Dr Zen wrote on 7/29/2017, 8:58 PM

Unfortunately Magix has downloads for most older Sony Vegas products, except for Vegas Movie Studio HD Platinum 11. When you register v11, there is no download link in your account for the software.

I have just spoken to the OP privately and given them a download link to my copy in the cloud.

Denboy wrote on 7/1/2019, 8:43 AM

I have the same issue; following a catastrophic disk failure I need to reload V11 to then apply the V14 updates which I purchased and have download links for. Any help would be much appreciated.

vkmast wrote on 7/1/2019, 9:00 AM

@Denboy a thread from yesterday that gives you the necessary links: https://www.vegascreativesoftware.info/us/forum/where-can-i-get-the-latest-biuld--116135/

 

Dr Zen wrote on 7/1/2019, 9:01 AM

If you bought the upgrade for version 14, you don't have to reinstall v11 first.
Just run the installer for Vegas Movie Studio Platinum 14 and download a fresh "complete" copy of v14.
If you don't have the installer, you can download it from your Magix account here:
https://www.magix.com/us/support/my-service-center/

If for some other reason you need v11, you can download it from here now:
https://www.magix.com/us/support/my-service-center/product-downloads/