Comments

vkmast wrote on 6/14/2015, 6:08 AM
See if the following recently updated SCS KB document helps.
Activation or authentication codes.
It includes a mention of Live Chat, which many users seem to have found helpful.
MSmart wrote on 6/14/2015, 4:53 PM
Write down you auth code(s) before you do the swap. You may get away with just re entering them. If not, then the link vkmast gave will help.