Do you have some firewall or antivirus software, that might interfere with internet connection of applucations other than the browser?

 

No - I have made sure firewall rules are set for both incoming and outgoing for Vegas... I have no idea why this is happening but it's prevented me from getting projects rendered. I've had to export bare bones XML files and then have to re-edit my title graphics and color corrections which only protracts my efficiency in post.

Ok, it may be yiur router, or even badly configured IPV6 at your ISP.

Vegas needs one time internet cinnection to activate. And certain cidecs need that too.

I'd try first disable ipv6, then try on another internet cinnection (mobile 4G, wifu at neighbour, etc...)

Ok, it may be yiur router, or even badly configured IPV6 at your ISP.

Vegas needs one time internet cinnection to activate. And certain cidecs need that too.

I'd try first disable ipv6, then try on another internet cinnection (mobile 4G, wifu at neighbour, etc...)

my copy of Vegas has been activated for months... And the fact this intermittently happens - and is usually during a short deadline project has become more than I am willing to accept any longer. My wifi connection settings on my desktop are set for IPV4 only and I have no idea how to go about changing the settings on my Xfinity Router. This is nothing more than another form of hostageware...

As a side note: I just discovered how to activate proxy files/render cache within Resolve 14.3 (Resolve 15 won't run on my Ultrabook with Intel iGPU) just now that all of a sudden makes my editing experience on my Dell Ultrabook much smoother using HD footage.

Like many others... I'm done with using Vegas...

@Cliff Etzel You “might” be barking up the wrong tree. Xfinity’s DNS servers are not as reliable as one might think and it could well be that your router just can’t make a proper DNS query. In such a case, it may help restarting the router and as a further measure set a static IP on your computer and also enter Xfinity’s DNS server as a secondary server; primary is your router.

I recommend creating a support ticket for this issue so our technical support team can look into this further for you.  https://support2.magix.com/customer/en/vegas/form

Please also provide your serial number on the support ticket.

@Cliff Etzel You “might” be barking up the wrong tree. Xfinity’s DNS servers are not as reliable as one might think and it could well be that your router just can’t make a proper DNS query. In such a case, it may help restarting the router and as a further measure set a static IP on your computer and also enter Xfinity’s DNS server as a secondary server; primary is your router.

hmmm..... Thanks for the heads up @OldSmoke - I'll look into it and see what I can do about that

**Update - I made the changes you suggested, still unable to connect so I can render....

@Cliff Etzel Unfortunately I don't know the Magix Server's name or IP that takes care of the codec activation; try pinging magix.com from a command prompt.

I would also raise ticket as per Erik's post; this is a serious issue I think they will help quickly.

Can you render to a non MAGIX codec, one that doesn't need a activation/verification?

@Cliff Etzel Unfortunately I don't know the Magix Server's name or IP that takes care of the codec activation; try pinging magix.com from a command prompt.

I would also raise ticket as per Erik's post; this is a serious issue I think they will help quickly.

I've submitted a support ticket already - I'll ping their server

I just attempted using my cel phone as a wireless hotspot to attempt to connect to the activation server - I still received the same error -10 notification. My laptop is able to render in Vegas Pro 15 Edit without the message so it's not my wireless network as far as I can tell.

I wish MAGIX actually had phone based tech support...

I was able to render to an MXF format - I am unable to render to HEVC, AVI or MP4 without the error message

I was able to render to an MXF format - I am unable to render to HEVC, AVI or MP4 without the error message

Not good but something. If you can, I would render to XAVC-I or if you have MagicYUV.

@Cliff Etzel

If this is about a codec not activated then this link might help. https://www.vegascreativesoftware.info/us/forum/vegas-pro-faqs-and-troubleshooting-guides--104787/

See point 10. A script “activate renderers.cs” was also made available some time back that would activate all codecs that needed activation after a new version was installed.

Some facts here: Modems are constantly being upgraded from their sources for more speed/bandwidth, etc. In my case three out of the four computers work fine but the fourth will error 10 which dumps the modem to red light condition. After rebooting (cold boot) the modem it works fine sometimes. Then after rebooting the 4th computer it works fine all the time.

When your system isn't working correctly the applications will run micro slow until the modem dumps off to red lights. All of this is because of the modem upgrades in your system which are out of your control. You will probably need a genius to get things to work properly if that is possible.

Note: All of my computers worked fine until the modem was upgraded from 6 to 10 megs speed then the problems started.

JJK

Some facts here: Modems are constantly being upgraded from their sources for more speed/bandwidth, etc. In my case three out of the four computers work fine but the fourth will error 10 which dumps the modem to red light condition. After rebooting (cold boot) the modem it works fine sometimes. Then after rebooting the 4th computer it works fine all the time.

When your system isn't working correctly the applications will run micro slow until the modem dumps off to red lights. All of this is because of the modem upgrades in your system which are out of your control. You will probably need a genius to get things to work properly if that is possible.

Note: All of my computers worked fine until the modem was upgraded from 6 to 10 megs speed then the problems started.

JJK

Modem cold reboot - still the same issue. I also tried connecting via cel phone data wifi hot spot and also received the same error message.

@Cliff Etzel

If this is about a codec not activated then this link might help. https://www.vegascreativesoftware.info/us/forum/vegas-pro-faqs-and-troubleshooting-guides--104787/

See point 10. A script “activate renderers.cs” was also made available some time back that would activate all codecs that needed activation after a new version was installed.

I found the link to the script and installed - still getting the same error message...

@Cliff Etzel “I found the link to the script and installed - still getting the same error message...”

Great you found a solution. My suggestion above wasn't so much to fix your problem now, more to avoid it later by activating all codecs that needed activating online. I assumed incorrectly from the ongoing discussion that you couldn’t get online to connect to the Magix servers.

OK - as I last ditch effort, I deactivated the software on my desktop and reactivated it. I'll be damned - It worked!

I can now render successfully - go figure... 😒😒😒

@VEGAS_EricD Given I've seen this issue discussed in other threads - maybe a sticky someplace here on the forums about if you get an Error: -10 message - try deactivating Vegas and reactivating it. As soon as I did that - Vegas went back to normal.

Hi, what means exactly deactive-reactive? Uninstall-reinstall?

No, on the help menu you can remove the activation that connects the software to your account/ license to use it on this machine. You don't have to uninstall Vegas.