Audio Screeching After Update

Antearion-DarShae wrote on 6/19/2023, 9:33 PM

Just download and install the update hoping it will fix the issue I have with the program crashing every time I press the back button. Instead it gave me an even worst problem. Now some of my audio is screeching and crackling bad. I want to reverse the update it's so bad. Why every update you break the program even more. We pay like $40 a month to have it working smoothly 1/4 of the time. Does anyone know how to fix this?

Comments

RogerS wrote on 6/19/2023, 9:38 PM

Change the audio driver in use in VEGAS preferences?

Antearion-DarShae wrote on 6/19/2023, 9:40 PM

Change the audio driver in use in VEGAS preferences?

How would I go about doing that?

RogerS wrote on 6/19/2023, 9:41 PM

Not in front of VEGAS at the moment. I assume you went to options/preferences and looked at the audio tabs?

Antearion-DarShae wrote on 6/19/2023, 9:45 PM

Not in front of VEGAS at the moment. I assume you went to options/preferences and looked at the audio tabs?

Yes I did. Clicked on everything and nothing fixed it. Everything was perfect (audio wise) and now I don't know why only certain files are effected.

RogerS wrote on 6/19/2023, 10:11 PM

A different one here didn't help?

For workarounds, if you're using mp3s try converting them to wav files. Certain mp3s don't work well in VEGAS (sometimes for some people).

 

EricLNZ wrote on 6/19/2023, 10:13 PM

I don't know why only certain files are effected

@Antearion-DarShae Please clarify. Is the problem confined to files of the same type? If so please post Media Info on one of your problem files https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Antearion-DarShae wrote on 6/19/2023, 10:15 PM

A different one here didn't help?

For workarounds, if you're using mp3s try converting them to wav files. Certain mp3s don't work well in VEGAS (sometimes for some people).

 

Yea tried all the ones there. The funny this is, all the files worked before the update. Everything was fine. Also it doesn't explain why some of the same file types work and some don't.

Dexcon wrote on 6/19/2023, 10:16 PM

I'll hazard a guess that the audio events with screeching are all .mp3 files. If so, use the forum's search facility to search for "mp3 screeching" as screeching with mp3 audio has caused problems for some in Vegas Pro for many years and for a variety of reasons. Using the afrementioned keywords, this is what I get:

https://www.vegascreativesoftware.info/us/forum-search/?query=mp3%20screeching

If you have Sound Forge Audio Studio installed, this can be a cause of the mp3 problem and there is an easy fix that involves a registry edit: https://www.magix.info/us/forum/audio-issue--1290482/#ca1738999

Hopefully, one of the solutions will work for you.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition; Samsung S23 Ultra smart phone

Installed: Vegas Pro 13, 15, 16, 17, 18, 19, 20, 21, 22 & 23, HitFilm Pro 2021.3, DaVinci Resolve Studio 20.2, BCC 2025.5, Mocha Pro 2025.5, NBFX TotalFX 7, Neat NR 6, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 12, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

Antearion-DarShae wrote on 6/19/2023, 10:23 PM

I'll hazard a guess that the audio events with screeching are all .mp3 files. If so, use the forum's search facility to search for "mp3 screeching" as screeching with mp3 audio has caused problems for some in Vegas Pro for many years and for a variety of reasons. Using the afrementioned keywords, this is what I get:

https://www.vegascreativesoftware.info/us/forum-search/?query=mp3%20screeching

If you have Sound Forge Audio Studio installed, this can be a cause of the mp3 problem and there is an easy fix that involves a registry edit: https://www.magix.info/us/forum/audio-issue--1290482/#ca1738999

Hopefully, one of the solutions will work for you.

Holy crap you right. It is every mp3 file. All the audio that is fine are from mp4s. I'm try out the links you sent.

Antearion-DarShae wrote on 6/20/2023, 1:19 AM

I'll hazard a guess that the audio events with screeching are all .mp3 files. If so, use the forum's search facility to search for "mp3 screeching" as screeching with mp3 audio has caused problems for some in Vegas Pro for many years and for a variety of reasons. Using the afrementioned keywords, this is what I get:

https://www.vegascreativesoftware.info/us/forum-search/?query=mp3%20screeching

If you have Sound Forge Audio Studio installed, this can be a cause of the mp3 problem and there is an easy fix that involves a registry edit: https://www.magix.info/us/forum/audio-issue--1290482/#ca1738999

Hopefully, one of the solutions will work for you.

Okay so I deleted the Sound Forge Audio and rest with Ctrl-Shift and now it gives an error about Microsoft Edge can't open data directory. So I guess the next step is uninstall reinstall?

Dexcon wrote on 6/20/2023, 2:45 AM

... I deleted the Sound Forge Audio and rest with Ctrl-Shift ...

In the registry, it is only the single "HKEY_LOCAL_MACHINE > SOFTWARE > ASIO > Magix Low Latency 2016" folder that needs to be deleted - nothing more. The usual way to delete such a folder is to highlight it and hit the Delete key on the keyboard. I'm not sure what Ctrl-Shift does nor what it meant by "and rest".

I had to do this some years ago when I got the mp3 screeching issue with a new release of Vegas Pro (18 I think) and just deleting the Magix Low Latency folder from the registry did not cause any side issues at all with any other programs.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition; Samsung S23 Ultra smart phone

Installed: Vegas Pro 13, 15, 16, 17, 18, 19, 20, 21, 22 & 23, HitFilm Pro 2021.3, DaVinci Resolve Studio 20.2, BCC 2025.5, Mocha Pro 2025.5, NBFX TotalFX 7, Neat NR 6, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 12, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

RogerS wrote on 6/20/2023, 3:56 AM

Holding control-shift while starting VEGAS resets the program.

vkmast wrote on 6/20/2023, 4:27 AM

Just in case, the full resetting instructions.

Antearion-DarShae wrote on 6/20/2023, 8:24 AM

... I deleted the Sound Forge Audio and rest with Ctrl-Shift ...

In the registry, it is only the single "HKEY_LOCAL_MACHINE > SOFTWARE > ASIO > Magix Low Latency 2016" folder that needs to be deleted - nothing more. The usual way to delete such a folder is to highlight it and hit the Delete key on the keyboard. I'm not sure what Ctrl-Shift does nor what it meant by "and rest".

I had to do this some years ago when I got the mp3 screeching issue with a new release of Vegas Pro (18 I think) and just deleting the Magix Low Latency folder from the registry did not cause any side issues at all with any other programs.

Yes I deleted the Magix Low Latency 2016 folder, and rebooted up the program and nothing changed. Ctrl-Shift resets the program and once I did it wouldn't let me drag any media files into the program. Popped up an error and then crashed. Once I tried to open the save file I had it goes back to the audio issues. At this point I'm gonna do a full uninstall and reinstall and never update this program again. I had less issues with the high-sea version and now I pay $40 to deal with more problems in the legit product. Anyway thank you for your help.

EricLNZ wrote on 6/20/2023, 6:35 PM

@Antearion-DarShae Was your "high-sea" version installed previously on the same machine you are now having problems with Vegas?

RogerS wrote on 6/21/2023, 12:52 AM

Not being able to drag in media suggests it's installed as an administrator- uncheck that.