Can't register

set wrote on 11/18/2020, 7:12 AM

Where did you make the purchase?

James-Billbury wrote on 11/18/2020, 10:06 AM

Best Buy

James-Billbury wrote on 11/18/2020, 10:07 AM

Why isn't there a customer sevice number to call

vkmast wrote on 11/18/2020, 10:08 AM

You need to contact the party that you purchased the software from, in this case it would be "Best Buy".

set wrote on 11/18/2020, 3:30 PM

Have you tried checking your spam folder - just in case ?

Digital Download

Instructions to redeem are emailed after purchase. A BestBuy.com account is required. Download in US only.

Or check your Digital Library at your Best Buy's account?

https://www.bestbuy.com/site/help-topics/how-it-works-digital-downloads/pcmcat248100050001.c

Federico-Heinrich wrote on 4/20/2021, 9:22 AM

I can´t download the update of vegas pro when I try it tells me that the programm can´t be updated when the software is currently used but I always close the software. Since i haven´t done the update the software is lagging a lot. Please I need help

set wrote on 4/20/2021, 9:28 AM

@Federico-Heinrich - here's the offline update:

https://www.vegascreativesoftware.info/us/forum/vegas-movie-studio-17-update-2-builds-159-204--124910/

vkmast wrote on 4/20/2021, 9:44 AM

Also check the Task Manager to see that there are no VEGAS processes still running. And if a browser does not download, try another. Chrome occasionally doesn't and a workaround needs to be used ("select Copy Link Address and copy into a New Tab, then enter to begin download").