Have not received email with download Link and Security Number...

Crystal-Snyder wrote on 4/20/2021, 2:12 PM


Vegas Movie Studio Platinum Copyright 2020. Not sure where the version number is located.

Hardware set up is Windows 10 on a Lenovo Computer...

When I went to redeem the software download, I received an email from coupon@magix.net. This provided me a $15 Coupon Code that seems completely unrelated to the security number and download link.

Can someone please explain how I can receive an email from register@magix.net containing my download link and the security number? I have already checked my spam/junkfolder.

Thank you,



vkmast wrote on 4/20/2021, 2:15 PM

Why not try and ask at Online Live Chat, advice here, section 6. It's available at the moment.

Crystal-Snyder wrote on 4/20/2021, 3:12 PM

I had trouble finding something like Onlive Live Chat before. Thanks you for directing me. The email with the Security number and download link did finally arrive. I have just successfully downloaded all of the software. Thanks so much for you help vkmast!

vkmast wrote on 4/20/2021, 3:15 PM

Excellent. Thank you for confirming that your case is solved. Much appreciated.